In a scenario where an Internal Developer Platform (IDP) is being used to enable developers to self-service provision products and capabilities such as Namespace-as-a-Service, which answer best describes who is responsible for resolving application-related incidents?
Platform engineering clearly separates responsibilities between platform teams and application teams. Option C is correct because platform teams manage the platform and infrastructure layer, ensuring stability, compliance, and availability, while application teams own their applications, including troubleshooting application-specific issues.
Option A (creating a single merged team) introduces inefficiency and removes specialization. Option B incorrectly suggests application teams should also solve infrastructure issues, which conflicts with platform-as-a-product principles. Option D places all responsibilities on platform teams, which creates bottlenecks and undermines application team ownership.
By splitting responsibilities, IDPs empower developers with self-service provisioning while maintaining clear boundaries. This ensures both agility and accountability: platform teams focus on enabling and securing the platform, while application teams take ownership of their code and services.
--- CNCF Platforms Whitepaper
--- Team Topologies (Platform as a Product Model)
--- Cloud Native Platform Engineering Study Guide
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