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ISTQB Exam ATA Topic 6 Question 79 Discussion

Actual exam question for ISTQB's ATA exam
Question #: 79
Topic #: 6
[All ATA Questions]

A SUMI test was performed at an early stage within the system test. Hereafter you find the results of the SUMI test.

Based on these results, what would you recommend as the most appropriate approach for usability testing?

[K4] 3 credits

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Suggested Answer: C

by Daniela at Sep 15, 2024, 02:18 AM

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Agustin
1 day ago
I disagree, the high standard deviation is concerning.
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Sheldon
7 days ago
The SUMI scores are above average, so we might be good.
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Lamonica
13 days ago
I recall that heuristic evaluations can help clarify issues in usability, so option D could be a good approach if the scores are vague.
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Darnell
19 days ago
I'm not entirely sure, but if the SUMI scores are above average, does that mean we can skip further testing? Option A feels a bit risky to me.
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Margurite
24 days ago
I think I saw a similar question where we had to decide based on user satisfaction scores. Option C seems to suggest more testing is needed, which might be right.
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Kaitlyn
30 days ago
I remember that a high standard deviation might indicate inconsistent user experiences, so maybe option B is worth considering?
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Cassi
30 days ago
This is a tough one. The SUMI results don't give us a ton of detail, so I'd want to do a heuristic evaluation to get a more in-depth look at the usability issues. That way, we can identify specific areas to focus on for further testing and improvements.
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Frederica
1 month ago
Based on these results, I don't think we can just say "no further action needed." The scores aren't super high, and there's room for improvement. I'd suggest doing some more targeted usability testing, maybe focusing on the areas that scored lower, to really understand where the pain points are for users.
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Lindy
1 month ago
Okay, so the SUMI scores are generally above average, which is good. But the standard deviations are pretty high, so that's a bit concerning. I'd probably recommend doing another SUMI test to get a clearer picture before deciding on the next steps.
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Delila
1 month ago
Hmm, this is a tricky one. The SUMI scores seem mixed, so I'm not sure if just relying on those is enough. I think I'd want to dig deeper and do some additional usability testing to really understand the user experience.
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Lashawnda
1 month ago
I'm a bit unsure about this one. I know Universal Directory can import data from various sources, but I'm not sure if an unformatted text file would be a valid option. I'll have to think this through.
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Mona
7 months ago
These SUMI results are about as clear as mud. Time to bring in the user experience experts and see what they can make of this mess.
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Junita
6 months ago
D) Since the SUMI results do not provide details, an additional focused heuristic evaluation on the lower scales is recommended
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Valentine
6 months ago
C) Since the scores are not really showing a high level of user-satisfaction additional usability testing based on use case is needed
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Na
6 months ago
A) Since the SUMI scores are largely above market average no further action on usability is needed
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Cherelle
7 months ago
Eve
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Tula
6 months ago
I agree with you, Lashunda. Option C seems like the most appropriate approach for usability testing in this case.
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Lashunda
6 months ago
I think option C is the best choice. We should do additional usability testing based on use case.
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Loreen
7 months ago
Why do you think option D is better?
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Leah
7 months ago
I disagree, I believe option D is the best approach.
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Loreen
7 months ago
I think we should go with option C.
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