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ISTQB ATA Exam - Topic 3 Question 89 Discussion

The use case will be used as a basis for the design of usability test scenario's. As a tester you are asked to review the ATM use case from the perspective of usability testing.As a tester you are asked to review the ATM use case provided below. The use case will be used as a basis for functionality testing to be performed later.Which one of the comments, described hereafter, would be the MOST important one you would make?[K3] 2 credits
D) Alternative flows are missing
A) Acceptance criteria not defined
B) Business priority is missing
C) Post condition not defined

ISTQB ATA Exam - Topic 3 Question 89 Discussion

Actual exam question for ISTQB's ATA exam
Question #: 89
Topic #: 3
[All ATA Questions]

The use case will be used as a basis for the design of usability test scenario's. As a tester you are asked to review the ATM use case from the perspective of usability testing.

As a tester you are asked to review the ATM use case provided below. The use case will be used as a basis for functionality testing to be performed later.

Which one of the comments, described hereafter, would be the MOST important one you would make?

[K3] 2 credits

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Suggested Answer: D

by Judy at Apr 08, 2025, 05:21 PM

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Rory
7 months ago
Wait, are alternative flows really that important?
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Lou
7 months ago
Missing business priority is a big deal too.
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Yun
7 months ago
Post condition not defined? Seems odd.
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Dorian
7 months ago
Totally agree, that's crucial!
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Felicidad
8 months ago
Acceptance criteria not defined
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Merilyn
8 months ago
I definitely remember that post conditions are crucial, but I'm uncertain if they outweigh the need for acceptance criteria in this scenario.
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Barb
8 months ago
Missing business priority seems like a big deal, but I feel like acceptance criteria might be more foundational.
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Tuyet
8 months ago
I think the alternative flows are really important for usability testing, but I can't recall if they were emphasized as much in our practice questions.
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Christoper
8 months ago
I remember discussing acceptance criteria in class, but I'm not sure if it's the most critical issue here.
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Shaniqua
9 months ago
Ah, this is a tricky one. I think the lack of acceptance criteria is the biggest issue here. Without clear success criteria, it'll be really hard to design meaningful usability tests. I'll need to spend some time clarifying that before I can move forward.
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Mona
9 months ago
Ooh, this is a good one. I'd say the most important thing is to identify any gaps in the alternative flows. Usability is all about capturing the full range of user interactions, so making sure those are covered is crucial.
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Willow
9 months ago
Hmm, I'm a bit unsure about this one. The use case seems to be missing some important details, like the business priority and alternative flows. I'll need to dig into those areas to figure out the most critical usability aspects to test.
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Lizbeth
9 months ago
This looks like a pretty straightforward usability testing question. I'd focus on making sure the acceptance criteria and post-conditions are clearly defined, as those will be key for designing effective test scenarios.
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Olive
1 year ago
The post condition not being defined is a real head-scratcher. It's like they want us to just wing it during the testing. Good luck with that!
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Malissa
1 year ago
D) Alternative flows are missing
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Krissy
1 year ago
C) Post condition not defined
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Tien
1 year ago
B) Business priority is missing
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Corinne
1 year ago
A) Acceptance criteria not defined
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Gladis
1 year ago
Acceptance criteria? What is this, a school project? Real-world ATMs don't have time for that nonsense!
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Emmett
1 year ago
C) Post condition not defined
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Barb
1 year ago
B) Business priority is missing
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Rikki
1 year ago
A) Acceptance criteria not defined
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Lorrine
1 year ago
Ha! Leave it to the business folks to forget the priorities. Without that, how are we supposed to know what's really important to test?
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Na
1 year ago
Hmm, I'd say the missing alternative flows are the bigger issue. Those edge cases can really trip up users and need to be accounted for.
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Howard
1 year ago
D) Alternative flows are missing
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Salome
1 year ago
I think post conditions are also important to consider for usability testing.
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Alita
1 year ago
C) Post condition not defined
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Hayley
1 year ago
I agree, missing alternative flows can cause confusion for users.
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Miss
1 year ago
D) Alternative flows are missing
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Monte
1 year ago
C) Post condition not defined
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Isidra
1 year ago
B) Business priority is missing
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Gracia
1 year ago
D) Alternative flows are missing
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Daron
1 year ago
C) Post condition not defined
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Cora
1 year ago
A) Acceptance criteria not defined
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Kip
1 year ago
B) Business priority is missing
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Heidy
1 year ago
A) Acceptance criteria not defined
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Jolanda
1 year ago
I would also consider C) Post condition not defined as important. It's crucial to know the expected outcome of the use case.
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Mozell
1 year ago
I agree with Katlyn. Without clear acceptance criteria, it's hard to know what to test for.
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Charlene
1 year ago
I think the most important comment would be that the post condition is not defined. Without a clear definition of the expected outcome, it will be difficult to design effective usability tests.
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Rashida
1 year ago
Definitely, post conditions are crucial for determining if the ATM use case meets the desired outcomes.
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Gracia
1 year ago
I agree, without knowing what the end result should be, it's hard to test for usability.
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Katlyn
1 year ago
I think the most important comment would be A) Acceptance criteria not defined.
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