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iSQI CPUX-F Exam - Topic 4 Question 89 Discussion

VisitDenmark is planning an app that lets visitors search for attractions, events and restaurants in Denmark.Which two of the following remarks from an interviewer during an interview about the new app adhere to the master-apprentice principle?
C) Interviewee: 'I like restaurant reviews but I always read them carefully to find out if they're fake.' Interviewer: 'Can you explain what you mean by ;fake'?' and D) Interviewee: 'I am quite interested in design, so I would like to have an overview of museums and shops that show contemporary design' Interviewer: 'Can you give me an example of a museum and a shop that you enjoyed?'
A) Interviewee: 'Sometimes the opening hours listed for attractions are not up to date' Interviewer: 'We'll talk about that in a moment. First, I want to hear more about the types of attractions that interest you'
B) Interviewee: 'It would be nice if the app could show me videos from past music festivals' Interviewer: !iReally? What do you expect from a music festival?'
E) Interviewee: 'Sometimes the French text is a bit silly. It's clearly written by someone..:1 Interviewer interrupts: 'Should there be more pictures?'
F) Interviewee: 'I usually prefer quiet restaurants because they allow me to understand what people in my party are saying' Interviewer: ::Yes. I agree with that. Let me make a note of it. I love restaurants like i;Roligheden' ('Silence') in Copenhagen, which is very quiet indeed'

iSQI CPUX-F Exam - Topic 4 Question 89 Discussion

Actual exam question for iSQI's CPUX-F exam
Question #: 89
Topic #: 4
[All CPUX-F Questions]

VisitDenmark is planning an app that lets visitors search for attractions, events and restaurants in Denmark.

Which two of the following remarks from an interviewer during an interview about the new app adhere to the master-apprentice principle?

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Suggested Answer: C, D

During a contextual interview, the interviewer treats the interviewee as the master while the interviewer is the humble apprentice (master-apprentice model). The interviewer asks because they sincerely want to learn -not because they want to demonstrate their knowledge. The interviewer should use open and neutral interview questions rather than closed and leading questions to avoid biasing the interviewee


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