Discuss ISQI CPUX-F Exam Topic 3 Question 85

Your team is ready to launch a new car rental website. Because of time constraints you have not had time to conduct usability tests of the website during its design. Your manager now asks you to conduct a usability test. Your team members are sceptical towards usability.

If we assume that there are no major budget constraints, which one of the following actions would be most beneficial for the project?

AConduct a usability test with 20 representative users. Invite team members to observe test sessions

BConduct a usability test with 5 representative users. Correct any usability problems before conducting a further usability test with 5 different representative users. Invite team members to observe test sessions

CConduct a focus group with 10 representative users where the new website is presented and discussed. Invite team members to observe the focus group

DConduct a focus group with 4 representative users, where the new website is presented and discussed. Invite team members to observe the focus group

EAsk each of your team members to carry out a number of representative tasks on the website so they can 'feel the users' pain'

FConduct a heuristic evaluation of the website

Suggested Answer: B

Answer B is better than answer A. If you have the resources to usability test with 20 users, start by testing with for example 5 users, then correct the most critical problems and test again with another 5 users. Answer F is not optimal because Tour team members are sceptical towards usability.'

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19 comments · newest first

Rosalind 24 days ago

I feel usability tests are crucial for success.

Angelo 30 days ago

C could spark good discussions, but not enough testing.

Ricarda 1 month ago

A gives a broader perspective, though.

Laticia 1 month ago

B allows for adjustments before the second test.

Alesia 2 months ago

I like F. Heuristic evaluations are quick and effective.

Kenneth 2 months ago

E is interesting, but team members might miss key issues.

Nickolas 2 months ago

Focus groups like C might not reveal real problems.

Alonso 2 months ago

A seems too rushed. We need thorough testing.

Willard 2 months ago

I agree, but B could help fix issues early.

Dean 2 months ago

I think A is the best choice. More users mean better feedback.

Candra 3 months ago

Totally agree with A, more users mean better feedback!

Tasia 3 months ago

Wait, can 5 users really uncover all the problems?

Felicidad 3 months ago

Focus groups? Not sure they really help with usability.

Dyan 3 months ago

I think B is better, two rounds of testing can catch more issues.

Joana 3 months ago

A usability test with 20 users sounds solid!

Kristine 3 months ago

I recall that heuristic evaluations can be useful, but they might miss some user-specific issues. I wonder if option F is enough on its own.

Lore 4 months ago

I’m not sure about focus groups. They can provide insights, but I feel like they might not be as effective as actual usability tests.

Isadora 4 months ago

I think option B might be better because it allows for fixing issues before the second test. I’ve seen similar questions where iterative testing was emphasized.

Ryan 4 months ago

I remember we discussed the importance of having enough users for usability tests, so option A seems like a good choice. But is 20 too many?

iSQI CPUX-F Exam - Topic 3 Question 85 Discussion