Discuss ISQI CPUX-F Exam Topic 3 Question 82

You have been asked to conduct a usability test of a car rental website. Which one of the following is NOT an appropriate task for the usability test?

AFind a phone number that you can call to talk to someone about your rental contract

BTell me what you think of the website's home page

CRent a car that meets your needs from a location and for a period that suits you and your budget

DRent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon

ECancel a reservation that you had previously made

FWhat is the charge for renting a GPS?

Suggested Answer: B

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26 comments · newest first

Fletcher 19 days ago

I feel like E is also not suitable.

Ilda 24 days ago

But D is a clear task, unlike B.

Daniel 30 days ago

Option D seems too detailed for a test.

Erinn 1 month ago

I agree, we need specific tasks.

In 1 month ago

Yeah, it’s too subjective.

Trina 2 months ago

I think option B is not appropriate.

Goldie 2 months ago

True, B just asks for thoughts, not actions.

Crissy 2 months ago

I feel like D is too detailed for a test.

Nada 2 months ago

But finding the phone number is also easy.

Jules 2 months ago

I agree, we need specific tasks.

Elmira 2 months ago

Yeah, it’s more about opinions than usability.

Portia 3 months ago

I think option B is not appropriate.

Laura 3 months ago

E feels off for a usability test, like it’s too specific.

Marva 3 months ago

Wait, why would D be inappropriate? Seems legit to me.

Charlette 3 months ago

C is definitely a valid task!

Tambra 3 months ago

I think B is too subjective for a usability test.

Delisa 3 months ago

A is not a task for usability testing.

Dalene 4 months ago

I agree, C is the most relevant for testing usability.

Destiny 4 months ago

Wait, is canceling a reservation really a usability test task?

Melda 4 months ago

A is definitely a valid task, you need that info!

Simona 6 months ago

I think D is too specific for a usability test.

Shoshana 6 months ago

Option B is just asking for an opinion, not a task.

Nakisha 6 months ago

I recall that usability tests should focus on tasks that reflect real user goals, so maybe F is less relevant?

Yolando 6 months ago

I feel like A could be seen as not directly related to the rental process itself, but I’m not completely confident.

Tabetha 6 months ago

I'm not sure, but I remember practicing questions where specific tasks were more relevant. Maybe D is too detailed?

Dana 7 months ago

I think option B might be the one that doesn't fit, since it's more about opinion than usability.

iSQI CPUX-F Exam - Topic 3 Question 82 Discussion