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iSQI CPUX-F Exam - Topic 3 Question 82 Discussion

You have been asked to conduct a usability test of a car rental website. Which one of the following is NOT an appropriate task for the usability test?
B) Tell me what you think of the website's home page
A) Find a phone number that you can call to talk to someone about your rental contract
C) Rent a car that meets your needs from a location and for a period that suits you and your budget
D) Rent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon
E) Cancel a reservation that you had previously made
F) What is the charge for renting a GPS?

iSQI CPUX-F Exam - Topic 3 Question 82 Discussion

Actual exam question for iSQI's CPUX-F exam
Question #: 82
Topic #: 3
[All CPUX-F Questions]

You have been asked to conduct a usability test of a car rental website. Which one of the following is NOT an appropriate task for the usability test?

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Suggested Answer: B

by Elbert at Apr 10, 2026, 01:07 AM

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Delisa
13 hours ago
A is not a task for usability testing.
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Dalene
6 days ago
I agree, C is the most relevant for testing usability.
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Destiny
11 days ago
Wait, is canceling a reservation really a usability test task?
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Melda
16 days ago
A is definitely a valid task, you need that info!
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Simona
2 months ago
I think D is too specific for a usability test.
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Shoshana
2 months ago
Option B is just asking for an opinion, not a task.
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Nakisha
3 months ago
I recall that usability tests should focus on tasks that reflect real user goals, so maybe F is less relevant?
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Yolando
3 months ago
I feel like A could be seen as not directly related to the rental process itself, but I’m not completely confident.
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Tabetha
3 months ago
I'm not sure, but I remember practicing questions where specific tasks were more relevant. Maybe D is too detailed?
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Dana
3 months ago
I think option B might be the one that doesn't fit, since it's more about opinion than usability.
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