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iSQI Exam CPUX-F Topic 2 Question 22 Discussion
Actual exam question for
iSQI's
UXQB Certified Professional for Usability and User Experience - Foundation Level exam
Question #: 22
Topic #: 2
[All UXQB Certified Professional for Usability and User Experience - Foundation Level Questions]
Topic #: 2
A car rental website does not offer users the opportunity to cancel a reservation. An analysis of the context of use shows that users need this function. Which one aspect of the ISO 9241 definition of usability is violated by this website?
Suggested Answer:
D
ISO 9241 -A family of standards covering human-centred design.
Note: 1.
ISO 9241 includes standards related to
a. Software ergonomics;
b. The human-centred design process;
c. Displays and display related hardware;
d. Physical input devices;
e. Workplace ergonomics;
f. Environment ergonomics;
g. Control centres
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