Discuss ISQI CPUX-F Exam Topic 2 Question 12

Sandra and her team have created a web-based office suite. Tanya and her team have usability tested the office suite.

Which two of Tanya's usability findings below relate to the dialogue principle, "Error tolerance"?

ATest participants liked the fact that 'undo' is available

BHelp is written in a small font that is difficult to read for people whose eyesight is not perfect

CTest participants had problems locating the search function because the icon is unobtrusive and hidden

DCertain characteristics of the user interface can be adjusted by the user, for example, colour, text size, and contrast

EMost error messages are not constructive

FThe icons used in the office suite are easily understood by users

Suggested Answer: B, E

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11 comments · newest first

Yesenia 11 months ago

Not sure about the customization options, sounds too good to be true.

Paris 11 months ago

Wait, are the icons really that easy to understand?

Glynda 12 months ago

Totally agree, error messages should be more helpful!

Ronald 12 months ago

I think the small font for help is a big issue.

Carman 1 year ago

Love that 'undo' feature! Super helpful.

Tegan 1 year ago

Adjusting UI characteristics sounds like it could help with error tolerance too, but I need to double-check my notes on that.

Martha 1 year ago

I think the small font for help is more about accessibility than error tolerance, but I could be wrong.

Caitlin 1 year ago

I'm not so sure about the other options, but I feel like the constructive error messages might also tie into error tolerance.

Brandon 1 year ago

I remember studying the dialogue principle, and I think 'undo' being available definitely relates to error tolerance.

Laurena 1 year ago

Wait, I'm confused. Isn't the net cost of debt just the effective interest rate? Why do we need to consider the tax rate? I'm going to have to review my notes on this topic before attempting to solve it.

Maddie 1 year ago

Hmm, I'm a bit unsure about this one. I know MoV is about maximizing value, but I'm not sure how that directly connects to the organization's objectives. I'll need to review my notes on the relationship between MoV and organizational goals.

iSQI CPUX-F Exam - Topic 2 Question 12 Discussion