iSQI CPUX-F Exam - Topic 1 Question 79 Discussion

The main purpose of personas and___________is to identify user needs and make it easier for designers, developers and other stakeholders to understand who the users are, what they do, what their obstacles are, and to facilitate discussions within the design team.

As-is scenario

A narrative text description of the procedure a specific user currently follows to complete one or more tasks. Notes:

1. The specific user in the scenario is often a persona.

2. As-is scenarios are created by a user experience professional based on results from observation and contextual interviews.

3. As-is scenarios are a suitable basis for developing personas as thinking about users in their current context of use involves thinking about what they want to do, and thinking about activities involves thinking about who will be undertaking them.

4. As-is scenarios are reviewed by users to detect misunderstandings that may have occurred during contextual interview.