ISM Exam LEAD Topic 5 Question 19 Discussion

Actual exam question for ISM's LEAD exam

Question #: 19
Topic #: 5

[All LEAD Questions]

CDE, Inc. designates a team comprised of finance and procurement professionals to develop and implement a "No PO/No Pay'' policy for the organization. The goal is for the firm to have 100% purchase order (PO) usage. The team spends twelve months re-structuring processes, defining metrics, and conducting employee training sessions on the policy. However, six months after launch, the level of PO adoption shows only a modest increase from 9% to 12%. Which of the following could the team have done to BEST ensure greater success in this initiative?

AIncluded stakeholders on the initial project team to foster buy-in and promote ownership

BSet a more reasonable target goal, as the policy and processes are new to most end-users

COffered more robust training prior to launch to make it easier for end-users to adapt to the change

DSpent more time developing the policy, re-structuring related processes, and defining metrics

Show Suggested Answer

Suggested Answer: B

ISO 14001 Compliance: ISO 14001 requires organizations to have an Environmental Management System (EMS) with clear, measurable objectives and targets.

Concern with Subjectivity: Targets and goals that are subjective and non-quantifiable do not meet ISO 14001 requirements, as they cannot be objectively measured or audited for compliance.

Importance of Quantifiable Goals: Clear, quantifiable targets allow for proper monitoring, measurement, and continuous improvement, which are core components of ISO 14001.

Reference: The ISO 14001 standard itself and environmental management literature, such as 'ISO 14001 Environmental Management Systems: An Easy-to-Use Guide' by Brian J. Gallant, emphasize the need for specific, measurable, and objective targets in an EMS.

by Gregoria at Jan 27, 2025, 12:48 AM

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