ISM Exam INTE Topic 5 Question 25 Discussion

Actual exam question for ISM's INTE exam

Question #: 25
Topic #: 5

[All INTE Questions]

Through cycle counting, a supply manager learns that inventory inaccuracies are being caused by errors made when received goods are entered into the company's enterprise business system. Which of the following is the FIRST course of action the supply manager should take to reduce these inaccuracies?

ADetermine how the KPIs for receiving accuracy are being measured, and if there is a disconnect between the KPIs and the cycle count data

BReview the warehouse personnel training materials to determine if there are any deficiencies, and develop a plan for making the necessary corrections

CForm a process improvement team using quality management techniques to determine the cause of the errors and make recommendations for their elimination

DImplement verification steps as data are entered into the system, and review available data to determine the scope and depth of the issue

Show Suggested Answer

Suggested Answer: C

Forming a process improvement team using quality management techniques is the first course of action. This team can analyze the root causes of errors in data entry, using systematic methods to identify and eliminate inaccuracies, thereby improving the accuracy of inventory records.

by Ivette at Apr 04, 2025, 09:43 PM

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