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You work in the billing department of your agency and while processing claims, you notice the name of someone you know. Since you are curious, you decide to investigate and you pull their medical record and read it. Is this appropriate?
Suggested Answer: B
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11 comments · newest first
LA
Lauran
11 months ago
Totally agree, no way that's okay!
KE
Kent
11 months ago
Wait, you can get in trouble for that?
SH
Sharen
12 months ago
It's a clear violation of privacy laws.
VI
Virgie
12 months ago
But what if it’s a close friend?
IN
Inocencia
12 months ago
Definitely not appropriate!
LE
Leonor
1 year ago
I’m a bit confused. I thought there might be exceptions for family or friends, but now I’m not so sure. I guess it’s best to err on the side of caution.
TR
Tracey
1 year ago
I definitely recall that we learned about the importance of protecting patient information. It feels wrong to look at someone's medical record just because you know them.
LA
Lavonda
1 year ago
I’m not entirely sure, but I feel like we had a similar question in practice about privacy laws. I think the answer was no, but I could be mixing it up.
PO
Portia
1 year ago
I think this situation is tricky. I remember discussing patient confidentiality in class, and it seems like accessing records without a reason could be a violation.
CA
Carman
1 year ago
Option C seems too simple, I don't think just running the entire program on Sundays is the best solution. I'd want to explore the other options to find a more elegant and efficient approach.
AL
Altha
1 year ago
I'm pretty sure it's Plan, since that's the continuous activity that needs to be integrated with the other management cycle steps.