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Which of the following would BEST help to determine whether intended outcomes of IT governance are being achieved?
Suggested Answer: B
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=https%3A%2F%2Flink.springer.com%2Fcontent%2Fpdf%2F10.1007%2F978-0-387-35583- 2_8.pdf&usg=AOvVaw2CoRP-pYTgx40XYbgCrlJu (119)
29 comments · newest first
MI
Micheal
6 months ago
I agree with A. Happy users mean effective governance!
DI
Dianne
6 months ago
B provides a broader view of performance metrics.
VE
Verdell
7 months ago
A gives direct feedback from users. That's crucial!
GI
Gianna
7 months ago
C could work, but it feels too focused on just one aspect.
RO
Ronny
7 months ago
I prefer B. The balanced scorecard covers multiple perspectives.
AJ
Aja
8 months ago
Totally agree with A! It’s all about user satisfaction!
LE
Leonie
8 months ago
Really? I didn’t expect A) to be the top pick.
TO
Tomas
8 months ago
C) Governance business case? Not sure that’s the best choice.
LU
Luann
8 months ago
A) Business satisfaction surveys are super helpful!
RA
Ranee
8 months ago
Option B all the way! Balanced scorecard is the key to IT governance success. Boom!
DA
Daniela
8 months ago
The governance business case (Option C) is where it's at. Gotta make sure that's on point.
DE
Deonna
9 months ago
Reviewing the business satisfaction survey results (Option A) is a no-brainer. Gotta keep the customers happy, am I right?
VI
Vinnie
9 months ago
Option B seems like the way to go. Gotta keep that balanced scorecard in check!
DY
Dyan
9 months ago
I feel like we've seen practice questions that emphasize stakeholder feedback, so maybe option A is more aligned with what we've learned about measuring success in governance.
TO
Tonette
9 months ago
Reviewing the governance business case sounds relevant too, but I wonder if it really captures the ongoing effectiveness of governance or just the initial intentions.
ST
Stephaine
9 months ago
I remember discussing the balanced scorecard in class, and it seems like option B would provide a comprehensive view of performance, but I can't recall all the details on how it relates specifically to IT governance.
LO
Lorrie
9 months ago
I'm leaning towards the balanced scorecard option. That seems like it would provide the most holistic assessment of whether the IT governance is meeting its objectives. The business satisfaction and governance business case could be useful supplementary information, but the balanced scorecard feels like the core evaluation tool here.
DA
Daniela
10 months ago
Okay, let's think this through. The question is asking what would BEST help determine if the intended outcomes are being achieved. I think reviewing the balanced scorecard would give the most comprehensive view of how the governance is performing across different metrics.
VA
Van
10 months ago
I think A is the best choice. Business satisfaction shows real impact.
ED
Edelmira
10 months ago
I think option A could be useful since it directly reflects how stakeholders feel about IT governance outcomes, but I'm not entirely sure if it's the best measure.
TR
Truman
10 months ago
Haha, the balanced scorecard (Option B) is like the IT governance crystal ball. Gotta love it!
CO
Colby
10 months ago
I think B) Balanced scorecard gives a broader view.
LO
Lorean
11 months ago
Hmm, I'm a little unsure about this one. I know reviewing business satisfaction is important, but I'm not sure if that would be the best way to determine if the intended outcomes are being achieved. Maybe the governance business case would give more insight into the goals and how to measure them.
EV
Eveline
11 months ago
This seems like a straightforward question about evaluating IT governance. I'd probably start by reviewing the balanced scorecard, since that's a common tool for assessing performance across different areas.
PO
Portia
5 months ago
Ultimately, it depends on what specific outcomes you're measuring.
CI
Ciara
6 months ago
The governance business case is important too, it outlines the goals.
CA
Carry
6 months ago
True, but the balanced scorecard gives a broader view of all metrics.
EL
Elenore
6 months ago
But what about the business satisfaction surveys? They show user perspectives.
KA
Katy
6 months ago
I agree, the balanced scorecard is key for performance evaluation.