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Isaca CISA Exam - Topic 2 Question 107 Discussion

Posted by Youlanda on Nov 19, 2025 at 02:04 PM

A data breach has occurred due lo malware. Which of the following should be the FIRST course of action?

Suggested Answer: C

The first course of action when a data breach has occurred due to malware is to quarantine the impacted systems. This means isolating the infected systems from the rest of the network and preventing any further communication or data transfer with them. This can help contain the spread of the malware, limit the damage and exposure of sensitive data, and facilitate the investigation and remediation of the incident. Quarantining the impacted systems can also help preserve the evidence and logs that may be needed for forensic analysis or legal action.


[1] provides a guide on how to respond to a data breach caused by malware and recommends quarantining the impacted systems as the first step.

[2] explains what is malware and how it can cause data breaches, and suggests quarantining the infected devices as a best practice.

[3] describes the steps involved in quarantining a system infected by malware and the benefits of doing so.

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30 comments · newest first
PA
Patria 6 months ago
Quarantine first, then assess the damage before notifying anyone.
MY
Myra 6 months ago
I agree, shutting down is the best immediate action to prevent further damage.
PA
Page 6 months ago
Customers should be informed, but only after we secure the systems.
DY
Dylan 7 months ago
Notifying the insurance company can wait. Focus on containment first.
MA
Marsha 7 months ago
I think shutting down the affected systems is crucial first.
ED
Edna 7 months ago
Not sure why anyone would choose A) as the first action.
FA
Fallon 8 months ago
Agree with shutting down systems, safety first!
GL
Glenna 8 months ago
Surprised that notifying customers isn't the first step!
UL
Ulysses 8 months ago
Shut it down, then notify the insurance company. Gotta cover your assets, am I right?
DE
Denny 8 months ago
D) Notify customers of the breach. They have a right to know what's going on.
ST
Stanton 8 months ago
C) Quarantine the impacted systems. Gotta isolate the problem before anything else.
TU
Tula 8 months ago
I practiced a similar question, and I think shutting down the affected systems is crucial, but I could be mixing it up with another scenario.
SH
Shawnee 9 months ago
I feel like notifying the cyber insurance company might come later, but I can't recall if it should be done right away.
EU
Eun 9 months ago
I remember a practice question where shutting down systems was emphasized as a priority, but I wonder if that's the best move here.
ME
Melda 9 months ago
I think the first step should be to quarantine the impacted systems to prevent further damage, but I'm not entirely sure.
YO
Youlanda 9 months ago
Based on my experience, I'd go with shutting down the systems first. That stops the bleeding and gives us time to investigate further.
MA
Maryanne 9 months ago
I think notifying the customers is the most important first step. They need to know their data may have been compromised.
TO
Tonja 9 months ago
Quarantining the impacted systems seems like the safest bet to me. That way we can isolate the problem and prevent it from spreading.
JU
Justine 10 months ago
I think C) Quarantine is better to contain the issue.
DE
Della 10 months ago
Definitely B) Shut down the affected systems first.
FR
Francene 10 months ago
B) Shut down the affected systems. That's the quickest way to contain the breach.
MA
Maurine 10 months ago
Shut it down, then quarantine it. Can't have that malware spreading like wildfire!
AN
Antonio 10 months ago
Quarantining makes sense too, but we need to stop the spread.
PE
Peggie 11 months ago
I'm a bit confused - should we notify the insurance company or the customers first? I'm not sure of the right order of steps.
AN
Annett 11 months ago
Hmm, this is a tricky one. I'd say shutting down the affected systems would be the first priority to contain the breach.
CH
Chun 5 months ago
↳ replying to Annett
Exactly! Containment is the top priority here.
MI
Michell 5 months ago
↳ replying to Annett
Notifying customers can wait. Safety first!
ES
Esteban 6 months ago
↳ replying to Annett
Quarantine might be good too, but first, shut it down!
MI
Mirta 6 months ago
↳ replying to Annett
Definitely! You can't let the malware spread.
TA
Taryn 6 months ago
↳ replying to Annett
I agree, shutting down the systems is crucial.
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