Discuss Infoblox NIOS-DDI-Expert Exam Topic 7 Question 24

You are asked to provide a support bundle while on the phone with Infoblox Technical Support. What can you do to get one?

ACreate a database backup and extract the support bundle from it

BUse the CLI command 'set support_bundle' to get it

CRetrieve it from the GM interface by navigating to Grid Manager and downloading from the toolbar

DInfoblox Technical Support must generate it

Suggested Answer: B

Comprehensive and Detailed In-Depth

Generating a support bundle for diagnostics:

B: CLI command set support bundle (space, not underscore) generates and downloads a bundle (.tar.gz) with logs, configs, etc. Correct with typo adjustment.

A: Backup is separate (Grid > Backup)---no bundle extraction. Incorrect.

C: GUI offers download (Grid > Grid Manager > Toolbar > Download Support Bundle), but question specifies action---CLI fits phone context. Partially correct but not best.

D: Support assists but doesn't generate---user action required. Incorrect.

Practical Example: In an INE lab, run set support bundle, transfer it via SCP, and troubleshoot with support.

Get Premium NIOS-DDI-Expert Questions as Interactive Web-Based Practice Test or PDF Real Exam Format Detailed Explanations Instant Access Get Your Practice Test

12 comments · newest first

Nickie 2 months ago

Option D seems safer. Let support handle it.

Alex 2 months ago

I prefer option C. The GM interface is straightforward.

Emeline 2 months ago

I think option B is the best choice. Quick and easy!

Lashaun 2 months ago

Yeah, I agree, the toolbar method is the easiest!

Reiko 2 months ago

A backup isn't needed for the support bundle, right?

Shelia 2 months ago

Wait, can Infoblox really generate it for you?

Annalee 3 months ago

I thought the CLI command was the way to go?

Tamesha 3 months ago

You can definitely get it from the GM interface.

Alyce 3 months ago

I vaguely recall something about creating a database backup, but I don't think that's how you get the support bundle.

Annalee 3 months ago

I feel like Infoblox support usually handles the generation of support bundles, so option D might be correct, but I’m not entirely sure.

Adelina 3 months ago

I practiced a similar question where we had to retrieve data from the Grid Manager interface. Maybe option C is the right one?

Hannah 4 months ago

I think I remember that the support bundle can be generated from the CLI, but I'm not sure about the exact command.

Infoblox NIOS-DDI-Expert Exam - Topic 7 Question 24 Discussion