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Infoblox NIOS-DDI-Expert Exam - Topic 7 Question 24 Discussion

You are asked to provide a support bundle while on the phone with Infoblox Technical Support. What can you do to get one?
B) Use the CLI command 'set support_bundle' to get it
A) Create a database backup and extract the support bundle from it
C) Retrieve it from the GM interface by navigating to Grid Manager and downloading from the toolbar
D) Infoblox Technical Support must generate it

Infoblox NIOS-DDI-Expert Exam - Topic 7 Question 24 Discussion

Actual exam question for Infoblox's NIOS-DDI-Expert exam
Question #: 24
Topic #: 7
[All NIOS-DDI-Expert Questions]

You are asked to provide a support bundle while on the phone with Infoblox Technical Support. What can you do to get one?

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Suggested Answer: B

Comprehensive and Detailed In-Depth

Generating a support bundle for diagnostics:

B: CLI command set support bundle (space, not underscore) generates and downloads a bundle (.tar.gz) with logs, configs, etc. Correct with typo adjustment.

A: Backup is separate (Grid > Backup)---no bundle extraction. Incorrect.

C: GUI offers download (Grid > Grid Manager > Toolbar > Download Support Bundle), but question specifies action---CLI fits phone context. Partially correct but not best.

D: Support assists but doesn't generate---user action required. Incorrect.

Practical Example: In an INE lab, run set support bundle, transfer it via SCP, and troubleshoot with support.


by Tijuana at Jun 17, 2026, 12:02 PM

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