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Infoblox NIOS-DDI-Expert Exam - Topic 1 Question 3 Discussion

Actual exam question for Infoblox's NIOS-DDI-Expert exam
Question #: 3
Topic #: 1
[All NIOS-DDI-Expert Questions]

You are asked to provide a support bundle while on the phone with Infoblox Technical Support. What can you do to get one?

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Suggested Answer: B

Comprehensive and Detailed In-Depth

Generating a support bundle for diagnostics:

B: CLI command set support bundle (space, not underscore) generates and downloads a bundle (.tar.gz) with logs, configs, etc. Correct with typo adjustment.

A: Backup is separate (Grid > Backup)---no bundle extraction. Incorrect.

C: GUI offers download (Grid > Grid Manager > Toolbar > Download Support Bundle), but question specifies action---CLI fits phone context. Partially correct but not best.

D: Support assists but doesn't generate---user action required. Incorrect.

Practical Example: In an INE lab, run set support bundle, transfer it via SCP, and troubleshoot with support.


by Natalya at Mar 19, 2025, 03:15 PM

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Krissy
5 months ago
No way, I thought you had to create a backup first!
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Bette
5 months ago
Definitely agree, the CLI method is the quickest!
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Lavonna
6 months ago
I think you can also retrieve it from the GM interface.
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Diane
6 months ago
Wait, does Infoblox really need to generate it? Sounds odd.
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Kris
6 months ago
You can use the CLI command 'set support_bundle' to get it.
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Arlean
6 months ago
I remember discussing the CLI commands in class, but I can't remember if 'set support_bundle' is the exact command we need.
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Douglass
7 months ago
I’m a bit confused. I thought support bundles were generated by Infoblox support, but I can't recall if we can do it ourselves.
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Lucy
7 months ago
I practiced a similar question where we had to navigate the GM interface. I feel like option C might be the right choice.
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Lang
7 months ago
I think I remember something about using the CLI for support bundles, but I'm not sure if it's 'set support_bundle' or something else.
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Lilli
7 months ago
This seems straightforward. The question is asking how to get a support bundle, and the answer is to download it from the Grid Manager interface. I feel good about this one.
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Cory
7 months ago
I'm a little confused on this one. I know we need to provide a support bundle, but I'm not sure of the exact steps to get it. Maybe I should review the Infoblox documentation again before the exam.
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Jesus
8 months ago
Okay, I've got this. The question is asking how to get a support bundle, and the correct answer is to retrieve it from the Grid Manager interface. I'm confident that's the right approach.
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Angelo
8 months ago
Hmm, I think I remember something about getting a support bundle from the Grid Manager interface, but I'm not 100% sure. I'll have to think this through carefully.
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Edna
1 year ago
Wait, wait, wait... you're telling me I have to do something other than yell at the Infoblox tech support? What is this sorcery?
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Ryan
1 year ago
C) Retrieve it from the GM interface by navigating to Grid Manager and downloading from the toolbar
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Rodrigo
1 year ago
A) Create a database backup and extract the support bundle from it
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Sunshine
1 year ago
I think option D is the safest bet, let the Infoblox Technical Support handle it.
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Lucille
1 year ago
But what if we don't have access to the GM interface? Option A seems more reliable.
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Alaine
1 year ago
A database backup? Really? That's like trying to find a needle in a haystack. I'm going with C on this one.
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Lorrie
12 months ago
User4: Definitely, no need to complicate things with a database backup. C is the way to go.
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Catrice
12 months ago
User3: I agree, downloading it from the toolbar in GM interface is the way to go.
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Jerry
12 months ago
User2: Yeah, navigating to Grid Manager seems like the easiest way to get the support bundle.
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Celeste
12 months ago
User1: A database backup? Really? That's like trying to find a needle in a haystack. I'm going with C on this one.
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Carline
1 year ago
User1: Sounds simple enough. I'll go with option C then.
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Emerson
1 year ago
User3: Definitely, just navigate to Grid Manager and download it from the toolbar.
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Johna
1 year ago
User2: Yeah, I agree. I think the easiest way is to retrieve it from the GM interface.
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Lashanda
1 year ago
User1: A database backup? That sounds complicated.
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Irma
1 year ago
Hmm, I don't know about that. Wouldn't Infoblox Technical Support need to generate the support bundle for me? Option D seems legit.
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Martina
1 year ago
I disagree, I believe option C is more efficient and easier to do.
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Colette
1 year ago
I think B is the right answer. The CLI command 'set support_bundle' sounds like it would do the trick.
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Lucille
1 year ago
I think option A is the best way to get the support bundle.
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Marguerita
1 year ago
Option C is the way to go! Super easy to get the support bundle from the Grid Manager interface.
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Alease
1 year ago
User 3: I didn't know that, thanks for the tip!
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Alpha
1 year ago
User 2: Me too, it's so convenient to just download it from the Grid Manager interface.
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Gail
1 year ago
User 1: I always use option C to get the support bundle.
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