Discuss IMANET CMA Exam Topic 1 Question 128

A company has recently introduced total quality management (TQM). The company's top management wants to determine a new and innovative approach to foster total participation throughout the company. Management should

ASeek isolation from all distractions in order to think the problem through.

BBring the employees together for a brainstorming session.

CRely on them selves to develop a new approach.

DUse a disciplined problem-solving approach.

Suggested Answer: B

Group decisions tend to be more creative than individual decisions. One creative approach is brain- storming, which breaks down broadly based problems into their essentials. It is an unstructured approach that relies on the spontaneous contribution of ideas from all members of a group.

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12 comments · newest first

Lyla 2 months ago

But what about D? A structured approach might be more effective.

Georgiana 2 months ago

I agree, B! Brainstorming can spark great ideas.

Vesta 2 months ago

I think B is the best choice. Teamwork is key!

Tamekia 2 months ago

Totally agree with B! Brainstorming can spark great ideas!

Brinda 2 months ago

Wait, can TQM really work without employee input? Sounds risky!

Delsie 2 months ago

D is solid. A disciplined approach can really help.

Chantay 3 months ago

A seems too isolating. We need collaboration, not isolation.

Nieves 3 months ago

I think B is the best option. Teamwork makes the dream work!

Claudio 3 months ago

I recall that TQM emphasizes teamwork, so I’m inclined to think option B is right, but I also see the value in option D for structure. It's tough to choose!

Jaime 3 months ago

I think we practiced a similar question where collaboration was key. I lean towards option B, but I’m not confident if that’s the best way to ensure total participation.

Bronwyn 3 months ago

I feel like option D makes sense because a disciplined approach could lead to better results, but I wonder if it might stifle creativity.

Alesia 4 months ago

I remember we discussed the importance of employee involvement in TQM. I think option B could be a good choice, but I'm not entirely sure if brainstorming alone is enough.

IMANET CMA Exam - Topic 1 Question 128 Discussion