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IMANET CMA Exam - Topic 1 Question 128 Discussion

A company has recently introduced total quality management (TQM). The company's top management wants to determine a new and innovative approach to foster total participation throughout the company. Management should
B) Bring the employees together for a brainstorming session.
A) Seek isolation from all distractions in order to think the problem through.
C) Rely on them selves to develop a new approach.
D) Use a disciplined problem-solving approach.

IMANET CMA Exam - Topic 1 Question 128 Discussion

Actual exam question for IMANET's CMA exam
Question #: 128
Topic #: 1
[All CMA Questions]

A company has recently introduced total quality management (TQM). The company's top management wants to determine a new and innovative approach to foster total participation throughout the company. Management should

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Suggested Answer: B

Group decisions tend to be more creative than individual decisions. One creative approach is brain- storming, which breaks down broadly based problems into their essentials. It is an unstructured approach that relies on the spontaneous contribution of ideas from all members of a group.


by Jenifer at Jun 22, 2026, 10:14 PM

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