ICF Exam ICF-ACC Topic 2 Question 1 Discussion

Actual exam question for ICF's ICF-ACC exam

Question #: 1
Topic #: 2

During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The best response is:

ATell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.

BAsk them how they would feel if they were the colleague being treated in this way.

CAsk the client how this new insight could impact his/her behavior towards the colleague.

DSuggest that this insight could be very useful in changing the client's behavior toward the colleague.

Show Suggested Answer

Suggested Answer: C

Comprehensive and Detailed Explanation:

Option C aligns with ICF Core Competency 8, 'Facilitates Client Growth' (8.1 -- Works with the client to integrate new awareness into behaviors), by encouraging the client to explore the practical implications of their insight. This fosters autonomy (Competency 8.3) and partnership (Competency 2.2), while respecting the client's experience per Ethics Section 1.1.

Option A judges the client, violating Competency 4.1 (non-judgmental stance) and Ethics Section 2.2 (avoiding bias). Option B shifts focus to empathy, which may be useful but doesn't directly integrate the insight (Competency 8.1). Option D suggests rather than partners, missing full collaboration. C best supports client-led growth.

by Flo at Mar 19, 2025, 02:08 PM

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Anika

2 months ago

I prefer option D. It offers a positive way to use the new insight for behavior change.

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Florinda

2 months ago

I agree with Barrie. Option C shows empathy and encourages self-reflection.

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Ben

2 months ago

B) is the way to go. Making the client empathize with the colleague is a great way to drive the point home. Plus, it avoids sounding preachy like A).

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Cherry

2 days ago

B) Ask them how they would feel if they were the colleague being treated in this way.

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Lenna

5 days ago

D) Suggest that this insight could be very useful in changing the client's behavior toward the colleague.

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Merri

18 days ago

B) That's a good point. It's important for the client to see things from the colleague's perspective.

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Malinda

1 months ago

C) Ask the client how this new insight could impact his/her behavior towards the colleague.

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Ozell

1 months ago

B) Ask them how they would feel if they were the colleague being treated in this way.

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Barrie

2 months ago

I think option C is the best choice. It helps the client reflect on their behavior.

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Erasmo

2 months ago

I don't know, man. Treating colleagues poorly? Sounds like a recipe for a workplace sitcom, am I right? But seriously, C) is the way to go.

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Eloisa

1 months ago

Agreed, it's important for the client to reflect on their actions and consider how they can improve their behavior towards their colleague.

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Ronnie

1 months ago

Definitely, asking the client how this new insight could impact their behavior is key to making positive changes.

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Carma

1 months ago

It's important to consider how this new insight could impact our behavior towards others.

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Rosio

2 months ago

I agree, option C) seems like the best approach to take.

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Pete

2 months ago

Yeah, treating colleagues poorly is no joke. It can really affect the work environment.

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Chi

2 months ago

Yeah, treating colleagues poorly is never a good idea.

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Paris

2 months ago

D) is the way to go. Suggesting the insight could be useful for changing behavior is the most constructive approach.

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Andrew

2 months ago

C) is the best option. We should explore how the client can apply this new insight to improve their behavior, not just tell them they need to change.

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Roslyn

2 months ago

Client: I think it could help me be more understanding and respectful towards them.

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Ricarda

2 months ago

Coach: How do you think this new insight could impact your behavior towards your colleague?

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Chanel

2 months ago

Client: I just had a new insight about how I've been treating my colleague.

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