ICF Exam ICF-ACC Topic 2 Question 1 Discussion

Actual exam question for ICF's ICF-ACC exam

Question #: 1
Topic #: 2

During the coaching session, a client has a new and very clear insight about the way that they have been treating a colleague. The best response is:

ATell them that the way they have been treating the colleague is unacceptable, and they need to change if they want to be a better person.

BAsk them how they would feel if they were the colleague being treated in this way.

CAsk the client how this new insight could impact his/her behavior towards the colleague.

DSuggest that this insight could be very useful in changing the client's behavior toward the colleague.

Show Suggested Answer

Suggested Answer: C

Comprehensive and Detailed Explanation:

Option C aligns with ICF Core Competency 8, 'Facilitates Client Growth' (8.1 -- Works with the client to integrate new awareness into behaviors), by encouraging the client to explore the practical implications of their insight. This fosters autonomy (Competency 8.3) and partnership (Competency 2.2), while respecting the client's experience per Ethics Section 1.1.

Option A judges the client, violating Competency 4.1 (non-judgmental stance) and Ethics Section 2.2 (avoiding bias). Option B shifts focus to empathy, which may be useful but doesn't directly integrate the insight (Competency 8.1). Option D suggests rather than partners, missing full collaboration. C best supports client-led growth.

by Flo at Mar 19, 2025, 02:08 PM

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19 days ago

I don't know, man. Treating colleagues poorly? Sounds like a recipe for a workplace sitcom, am I right? But seriously, C) is the way to go.

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Rosio

3 days ago

I agree, option C) seems like the best approach to take.

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Pete

4 days ago

Yeah, treating colleagues poorly is no joke. It can really affect the work environment.

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Chi

10 days ago

Yeah, treating colleagues poorly is never a good idea.

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Paris

24 days ago

D) is the way to go. Suggesting the insight could be useful for changing behavior is the most constructive approach.

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24 days ago

Client: I just had a new insight about how I've been treating my colleague.

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