IBQH001 Exam - Topic 2 Question 123 Discussion

Actual exam question for IBQH's IBQH001 exam

Question #: 123
Topic #: 2

[All IBQH001 Questions]

Patient education may be considered in other words as:

ACustomer training.

BExternal customer segmentation.

CPatient surveying

DInternal customer service.

Show Suggested Answer

Suggested Answer: A

by Raina at Apr 05, 2026, 03:11 PM

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Ronnie

I think it's A) Customer training. Patients need to understand their care.

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Judy

5 days ago

Internal customer service makes sense too, though!

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Moon

10 days ago

Wait, are we really calling patients customers now?

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Patti

15 days ago

Not sure about that, seems more like surveying to me.

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Vincenza

2 months ago

Totally agree, patient education is like training for health.

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Tori

2 months ago

I think it's more about customer training.

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Cathrine

3 months ago

I’m confused about this one. I thought patient education was more about surveying, so maybe C) Patient surveying could be correct?

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Caren

3 months ago

I practiced a similar question, and I think patient education is definitely about engaging patients, which might fit A) Customer training.

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Torie

3 months ago

I remember discussing patient education in class, and it seemed like it could relate to D) Internal customer service, but that feels a bit off.

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Jovita

3 months ago

I think patient education is more about informing patients, so I’m leaning towards A) Customer training, but I’m not entirely sure.

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