Name: IBM C9560-652 Exam
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SKU: C9560-652
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Free IBM C9560-652 Exam Actual Questions

The questions for C9560-652 were last updated On 21-01-2018

Question #1

The Self Service Center is a single application where self service users can perform which two actions? (Choose two.)

AOrder offerings

BCreate solutions

CConfigure the system

DSubmit service requests

EPromote configuration items

Reveal Solution

Correct Answer: A, D

Question #2

What is the purpose of the Update Promotion action?

ATo update attributes of the configuration item (CI) based on the information from the Actual CI

BTo update attributes of the Actual CI based on the information from the CI

CTo update attributes of the CI based on the information from the Change Management process

DTo update attributes of the Actual CI based on the information from the Change Management process

Reveal Solution

Correct Answer: A

Question #3

Which file would be found to review for debugging an issue if given this path:

\IBM\Websphere\AppServer\Profiles\\logs\czapplicationserver>?

ADe.log

BFusion.log

CMaximo.log

DSystemOut.log

Reveal Solution

Correct Answer: D

Question #4

A service desk agent receives a service request in their work queue. By default, how is it made visually clear this request was created from a standard offering?

AOn the Specification tab there is a Show Offering dialog box

BOn the Service Request header the Source field says Standard Offering

COn the Activities tab the check box for is checked for- Is standard offering?

DOn the Service Request the fields Catalog Request ID and Source are populated

Reveal Solution

Correct Answer: D

Question #5

During the workflow design process in IBM SmartCloud Control Desk V7.5, which application stores information about individuals such as users, laborers, asset owners, and supervisors who receive workflow notifications?

AUsers

BPeople

CDelegates

DSupervisors

Reveal Solution

Correct Answer: B

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