Name: IBM C9550-412 Exam
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Free IBM C9550-412 Exam Actual Questions

The questions for C9550-412 were last updated On 22-01-2018

Question #1

A company has implemented a case of managing customer complaints. When the customer calls in to ask about the status of the complaint, the Customer Service Representative (CSR) must be able to search by customer name in the Process Portal to find right case.

How must the BPM application developer provide this feature?

ADefine a saved search in the process admin console

Bstore the customers name in an exposed process variable

CEnable auto-tracking in the Overview tab of the Business Process Definition (BPD)

DSelect the visible in process portal check box in the business data section in the process designer

Reveal Solution

Correct Answer: C

Question #2

ABPM application developer needs to collect some business information and create a tracking group for the following business process definition (BPD).

The BPM application developer adds a tracking point to the BPD and associates some process variables to this group:

After running some tests, the BPM application developer notices that information defined in the tracking properties is not collected in the performance data warehouse after the instance is completed.

What should the BPM application developer do to fix the problem?

ASet 'Enable Tracking' and 'Enable Auto-tracking' in the BPD

BSet 'Enable Tracking' in the BPD and then update tracking definitions.

CSet 'Enable Tracking' and 'Enable Auto-tracking' in the BPD and then update tracking definitions.

DAssociate a process variable to the amount field in 'Tracking Properties' and update tracking definitions.

Reveal Solution

Correct Answer: A

Question #3

A construction company is using IBM business process manager to review projects. Every project should be reviews and scored by several subject matter experts (SME) before it is approved.

The number of reviews depends on a business rule that is evaluated at runtime. All the reviews should be executed at the same time by a different SME. Each review is recorded individually and should include the SME user ID. The company decided that no specific order is required for the final list of completed reviews.

If the score of the process reaches the minimal total score required before all the reviews have been completed, the process should continue and all pending review should be interrupted.

For this requirement, a BPM application developer is using a multi-instance loop (user task) and a decision task. The following JavaScript function is included in a server file. The minimumScoreReachedfunction is defined so that the order of the final list of completed reviews is not supported.

How should the BPM application developer configure the behavior and data mapping for the multi-instance loop? (choose 2)

AMap review output variable to tw.local.reviews Q in the Otput Mapping section.

BMap review output variable to tw.local.reviews [tw.local.reviews.listLenght] in the Otput Mapping section.C. Crypto Express4S-1 P

CWrite Namespace.minimumScoreReachedQ in the Complex Flow Condition field

DWrite return Namespace.minimumScoreReachedQ in the Complex Flow Condition field

EAdd a new step output variable to the human service, and then use the following in the Output Mapping section:
Map step output variable to tw.local.step
Map review output variable to tw.local.reviews! tw.local.step]

Reveal Solution

Correct Answer: D, E

Question #4

During the process discovery and documentation phase, a BPM application developer is trying to understand if a process is unstructured or structured. Which of the following characteristics should the BPM application developer consider? (Choose 3)

AHow predictable the process is.

BHow well documented the process is.

CAre some activities in the process optional?

DWhat is the scope and complexity of the process?

EThe value that the process represents to the core business.

FAre the process participants able to choose activities during execution?

Reveal Solution

Correct Answer: B, D, E

Question #5

Which component stores process performance data?

AProcess Center

BProcess Server Database

CPerformance Database

DPerformance Data Warehouse

Reveal Solution

Correct Answer: D

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