This one seems straightforward. If a user can't reassign work, I'd start by checking the 'Role members can reassign work to others' option, either in the All Assigned Work in-basket or the Roles tab. That should give them the ability to reassign as needed.
Based on the options provided, it seems like the best approach would be to go to the Manage Roles area and make sure the user is assigned to a role that has the necessary permissions to reassign work. That seems like the most direct way to address the problem.
I'm a bit confused by this question. Is the issue that the user doesn't have the right permissions to reassign work? Or is there some other problem with the reassignment functionality?
Okay, let's see here. I think the key is to find where the reassignment settings are located in the system. I'm guessing it's either in the Roles tab or the All Assigned Work in-basket.
Hmm, this looks like a tricky one. I'll need to carefully read through the options and think about the different ways to reassign work in the BAW Case Client.
I'm not sure about this one. Maybe a combination of B and C would work? The role needs to have the reassign permission, and the user needs to be added to that role.
I think B and C are the correct options. The user needs to have the 'Role members can reassign work to others' permission, and the admin needs to add the user to a role with that permission.
Rory
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