IASSC ICYB Exam - Topic 3 Question 88 Discussion

Actual exam question for IASSC's ICYB exam

Question #: 88
Topic #: 3

Al bought a digital camera from his local electronics store. When he first used it he found the zoom lens function was inoperative because a gear was installed improperly. For the manufacturer of the camera this would be categorized as what type of cost?

AInternal Failure Cost

BPrevention Cost

CExternal Failure Cost

DAppraisal Cost

Show Suggested Answer

Suggested Answer: B

by Frank at Mar 19, 2025, 02:40 PM

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Fletcher

9 months ago

Wait, are we sure it's not an External Failure Cost?

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Natalie

9 months ago

I agree, that makes sense!

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Noel

9 months ago

Seems like a clear case of Internal Failure to me.

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Shaniqua

9 months ago

Wow, I didn't know there were so many types of costs!

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Maryann

10 months ago

Definitely an Internal Failure Cost.

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Tonette

10 months ago

I could be wrong, but I feel like Prevention Costs are more about avoiding issues in the first place, so that doesn't seem right here.

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Christoper

10 months ago

This question reminds me of a practice one we did where a defective product led to returns. I think that was also categorized as External Failure Cost.

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Horace

10 months ago

I'm not entirely sure, but I remember something about Internal Failure Costs being related to issues found before the product reaches the customer.

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Vincent

11 months ago

I think this might be an External Failure Cost since the customer is experiencing a problem after purchase.

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Tawanna

11 months ago

This is a tricky one. I'm leaning towards A since the issue was with the manufacturer's assembly process, but I could see an argument for C as well. I'll make sure to show my work on this type of question.

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Ashley

11 months ago

Okay, let me see if I can break this down. The camera had a manufacturing defect, so that rules out B and D. I think the key is whether this is considered an internal or external failure. I'll have to review my notes to be sure.

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Tina

11 months ago

Hmm, I'm a bit unsure about this one. Is it possible the answer could be C - External Failure Cost since the customer experienced the issue? I'll have to think this through carefully.

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Gwenn

11 months ago

This seems like a straightforward quality control question. I'm pretty confident the answer is A - Internal Failure Cost.

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Jean

1 year ago

You know, if they'd just included a tiny hamster to power the zoom lens, this whole issue could have been avoided. Internal failure cost for sure!

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Maricela

1 year ago

Definitely internal failure cost. The manufacturer messed up the assembly, and that's on them to fix.

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Helene

1 year ago

C) External Failure Cost

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Tiera

1 year ago

That's right, the manufacturer should cover the cost of fixing their mistake.

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Kenneth

1 year ago

A) Internal Failure Cost

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Wilbert

1 year ago

Haha, sounds like the camera just needed a little extra gear grease! But in all seriousness, I'd go with internal failure cost on this one.

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Novella

1 year ago

That's right, it's all about fixing issues before they reach the customer.

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Dominga

1 year ago

Yeah, internal failure costs are associated with defects found before the product is shipped to customers.

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Natalya

1 year ago

I agree, it seems like a problem that occurred during the manufacturing process.

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Latricia

1 year ago

I disagree, I think this would be considered an external failure cost. The customer had to deal with the issue after purchasing the product.

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Noelia

1 year ago

D) Appraisal Cost

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Devon

1 year ago

C) External Failure Cost

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Kristin

1 year ago

B) Prevention Cost

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Trevor

1 year ago

A) Internal Failure Cost

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Eladia

1 year ago

User 3: I think it could be considered an appraisal cost since it relates to the quality control of the product.

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Mel

1 year ago

User 2: I disagree, I believe it falls under external failure cost.

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Kenneth

1 year ago

User 1: I think it would be categorized as an internal failure cost.

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Ronna

1 year ago

The issue with the zoom lens seems like an internal failure cost to me. The manufacturer should have caught this during their quality control checks.

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Lai

1 year ago

But wouldn't it also be considered an External Failure Cost since it was discovered by the customer?

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Lenna

1 year ago

I agree with Geoffrey, because the gear was installed improperly by the manufacturer.

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Geoffrey

1 year ago

I think it would be categorized as Internal Failure Cost.

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