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IASSC ICYB Exam - Topic 3 Question 88 Discussion

Actual exam question for IASSC's ICYB exam
Question #: 88
Topic #: 3
[All ICYB Questions]

Al bought a digital camera from his local electronics store. When he first used it he found the zoom lens function was inoperative because a gear was installed improperly. For the manufacturer of the camera this would be categorized as what type of cost?

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Suggested Answer: B

by Frank at Mar 19, 2025, 02:40 PM

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Fletcher
3 months ago
Wait, are we sure it's not an External Failure Cost?
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Natalie
3 months ago
I agree, that makes sense!
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Noel
3 months ago
Seems like a clear case of Internal Failure to me.
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Shaniqua
3 months ago
Wow, I didn't know there were so many types of costs!
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Maryann
4 months ago
Definitely an Internal Failure Cost.
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Tonette
4 months ago
I could be wrong, but I feel like Prevention Costs are more about avoiding issues in the first place, so that doesn't seem right here.
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Christoper
4 months ago
This question reminds me of a practice one we did where a defective product led to returns. I think that was also categorized as External Failure Cost.
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Horace
4 months ago
I'm not entirely sure, but I remember something about Internal Failure Costs being related to issues found before the product reaches the customer.
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Vincent
4 months ago
I think this might be an External Failure Cost since the customer is experiencing a problem after purchase.
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Tawanna
5 months ago
This is a tricky one. I'm leaning towards A since the issue was with the manufacturer's assembly process, but I could see an argument for C as well. I'll make sure to show my work on this type of question.
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Ashley
5 months ago
Okay, let me see if I can break this down. The camera had a manufacturing defect, so that rules out B and D. I think the key is whether this is considered an internal or external failure. I'll have to review my notes to be sure.
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Tina
5 months ago
Hmm, I'm a bit unsure about this one. Is it possible the answer could be C - External Failure Cost since the customer experienced the issue? I'll have to think this through carefully.
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Gwenn
5 months ago
This seems like a straightforward quality control question. I'm pretty confident the answer is A - Internal Failure Cost.
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Jean
10 months ago
You know, if they'd just included a tiny hamster to power the zoom lens, this whole issue could have been avoided. Internal failure cost for sure!
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Maricela
10 months ago
Definitely internal failure cost. The manufacturer messed up the assembly, and that's on them to fix.
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Helene
9 months ago
C) External Failure Cost
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Tiera
9 months ago
That's right, the manufacturer should cover the cost of fixing their mistake.
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Kenneth
9 months ago
A) Internal Failure Cost
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Wilbert
10 months ago
Haha, sounds like the camera just needed a little extra gear grease! But in all seriousness, I'd go with internal failure cost on this one.
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Novella
9 months ago
That's right, it's all about fixing issues before they reach the customer.
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Dominga
9 months ago
Yeah, internal failure costs are associated with defects found before the product is shipped to customers.
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Natalya
10 months ago
I agree, it seems like a problem that occurred during the manufacturing process.
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Latricia
11 months ago
I disagree, I think this would be considered an external failure cost. The customer had to deal with the issue after purchasing the product.
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Noelia
9 months ago
D) Appraisal Cost
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Devon
9 months ago
C) External Failure Cost
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Kristin
9 months ago
B) Prevention Cost
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Trevor
10 months ago
A) Internal Failure Cost
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Eladia
10 months ago
User 3: I think it could be considered an appraisal cost since it relates to the quality control of the product.
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Mel
10 months ago
User 2: I disagree, I believe it falls under external failure cost.
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Kenneth
10 months ago
User 1: I think it would be categorized as an internal failure cost.
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Ronna
11 months ago
The issue with the zoom lens seems like an internal failure cost to me. The manufacturer should have caught this during their quality control checks.
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Lai
11 months ago
But wouldn't it also be considered an External Failure Cost since it was discovered by the customer?
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Lenna
11 months ago
I agree with Geoffrey, because the gear was installed improperly by the manufacturer.
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Geoffrey
11 months ago
I think it would be categorized as Internal Failure Cost.
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