IAAP Exam CPACC Topic 2 Question 47 Discussion

Actual exam question for IAAP's CPACC exam

Question #: 47
Topic #: 2

An employee who is blind and has been successfully performing computer-based work (i.e., word processing and email correspondence) for several years, has recently developed carpal tunnel syndrome. What would be the MOST appropriate solution for maintaining optimal job performance?

AAdding voice-recognition software

BEliminating keyboard entry tasks from the job duties

CIntroducing screen-reader software

DReassignment to a different role

Show Suggested Answer

Suggested Answer: B

by Novella at Feb 11, 2025, 09:41 PM

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Leatha

3 months ago

I bet the employee is just faking the carpal tunnel syndrome to get out of typing all those emails. Some people will do anything to avoid work these days.

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Lavelle

3 months ago

If they can't find the screen-reader software, they can always just yell at the computer until it understands them. That's how I use my devices.

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Joana

3 months ago

Reassigning the employee to a different role is the laziest option. Why not make reasonable accommodations to help them keep their current job?

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Twana

1 months ago

A) Adding voice-recognition software would be a great solution to help maintain job performance.

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Andree

2 months ago

That's a good point. Making accommodations for the employee's needs is important.

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Gracie

2 months ago

C) Introducing screen-reader software

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Craig

2 months ago

A) Adding voice-recognition software

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Ronna

3 months ago

Introducing screen-reader software is definitely the way to go. It will enable the employee to use the computer without exacerbating their carpal tunnel syndrome.

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Chaya

1 months ago

C) Introducing screen-reader software

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Fletcher

2 months ago

B) Eliminating keyboard entry tasks from the job duties

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Roxane

2 months ago

A) Adding voice-recognition software

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Fanny

3 months ago

Eliminating keyboard entry tasks seems like a band-aid solution. The employee has been successfully performing their job for years, and they shouldn't be limited in their duties.

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Carma

2 months ago

D) Reassignment to a different role

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Katheryn

2 months ago

That could definitely help maintain job performance without limiting their duties.

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Glory

2 months ago

C) Introducing screen-reader software

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Barrett

3 months ago

A) Adding voice-recognition software

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Jamal

4 months ago

I think adding voice-recognition software is the most appropriate solution. It will allow the employee to continue their computer-based work without relying on the keyboard.

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