IAAP CPACC Exam - Topic 1 Question 57 Discussion

Actual exam question for IAAP's CPACC exam

Question #: 57
Topic #: 1

An employee who is blind and has been successfully performing computer-based work (i.e., word processing and email correspondence) for several years, has recently developed carpal tunnel syndrome. What would be the MOST appropriate solution for maintaining optimal job performance?

AAdding voice-recognition software

BEliminating keyboard entry tasks from the job duties

CIntroducing screen-reader software

DReassignment to a different role

Show Suggested Answer

Suggested Answer: A

by Tracey at Nov 24, 2025, 11:23 PM

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Viva

3 days ago

Voice-recognition software could really help!

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Marshall

8 days ago

I'm just imagining the employee trying to use voice-recognition software and accidentally ordering a pizza instead of sending an email. Option C is the way to go!

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Latrice

14 days ago

Option C is definitely the best choice here. Screen-reader software is the perfect solution to help the employee continue their work.

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Miss

19 days ago

Wow, this is a tough one. I'd say A, B, and C all have their merits, but C seems like the most practical solution to me.

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Yasuko

24 days ago

Haha, I bet the employee is just tired of all that typing and wants an excuse to play video games all day. Option D is the way to go!

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Teddy

29 days ago

I agree, C is the way to go. Introducing screen-reader software is the most appropriate solution to maintain the employee's job performance.

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Cletus

1 month ago

Reassignment seems like a last resort. If they’ve been doing well for years, maybe we should focus on solutions that let them keep their current role.

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Artie

1 month ago

I remember a similar question about assistive technology in class. I think screen-reader software is essential for blind employees, but it might not address the carpal tunnel issue directly.

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Vallie

1 month ago

I'm not sure if eliminating keyboard entry tasks is the best option. It might limit their role too much, but I guess it depends on how much typing they actually do.

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Ben

2 months ago

Reassignment to a different role doesn't seem like the best solution if the employee has been performing well in their current position.

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Stevie

2 months ago

Adding voice-recognition software could be a good option, but I'm not sure if that would fully address the carpal tunnel issue.

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Gail

2 months ago

I think the most appropriate solution would be to introduce screen-reader software. That way the employee can continue their current work with the right assistive technology.

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Marcos

2 months ago

I think A) Adding voice-recognition software is the best option. It helps with typing without using hands.

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Luisa

2 months ago

I think adding voice-recognition software could really help since it would allow the employee to continue using the computer without relying on their hands.

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Tonette

3 months ago

Option C seems like the obvious choice here. Screen-reader software would allow the employee to continue their computer-based work without relying on the keyboard.

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