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IAAP CPACC Exam - Topic 1 Question 57 Discussion

An employee who is blind and has been successfully performing computer-based work (i.e., word processing and email correspondence) for several years, has recently developed carpal tunnel syndrome. What would be the MOST appropriate solution for maintaining optimal job performance?
A) Adding voice-recognition software
B) Eliminating keyboard entry tasks from the job duties
C) Introducing screen-reader software
D) Reassignment to a different role

IAAP CPACC Exam - Topic 1 Question 57 Discussion

Actual exam question for IAAP's CPACC exam
Question #: 57
Topic #: 1
[All CPACC Questions]

An employee who is blind and has been successfully performing computer-based work (i.e., word processing and email correspondence) for several years, has recently developed carpal tunnel syndrome. What would be the MOST appropriate solution for maintaining optimal job performance?

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Suggested Answer: A

by Tracey at Nov 24, 2025, 11:23 PM

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Eladia
2 months ago
Eliminating keyboard tasks might limit their role. A) is more supportive for their needs.
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Viola
2 months ago
I feel A) is the most practical. Voice recognition can boost productivity without pain.
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Lilli
3 months ago
D) Reassignment seems extreme. The employee is skilled; we should adapt the current role.
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Reed
3 months ago
I agree, but B) Eliminating keyboard entry tasks could also work. Less strain on the hands.
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Tennie
3 months ago
Not sure if voice software is reliable enough for all tasks.
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Glenn
3 months ago
Totally agree, voice-recognition is the way to go!
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Nichelle
3 months ago
I think eliminating keyboard tasks is a bit extreme.
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Viva
4 months ago
Voice-recognition software could really help!
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Marshall
4 months ago
I'm just imagining the employee trying to use voice-recognition software and accidentally ordering a pizza instead of sending an email. Option C is the way to go!
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Latrice
4 months ago
Option C is definitely the best choice here. Screen-reader software is the perfect solution to help the employee continue their work.
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Miss
4 months ago
Wow, this is a tough one. I'd say A, B, and C all have their merits, but C seems like the most practical solution to me.
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Yasuko
5 months ago
Haha, I bet the employee is just tired of all that typing and wants an excuse to play video games all day. Option D is the way to go!
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Teddy
5 months ago
I agree, C is the way to go. Introducing screen-reader software is the most appropriate solution to maintain the employee's job performance.
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Cletus
5 months ago
Reassignment seems like a last resort. If they’ve been doing well for years, maybe we should focus on solutions that let them keep their current role.
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Artie
5 months ago
I remember a similar question about assistive technology in class. I think screen-reader software is essential for blind employees, but it might not address the carpal tunnel issue directly.
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Vallie
5 months ago
I'm not sure if eliminating keyboard entry tasks is the best option. It might limit their role too much, but I guess it depends on how much typing they actually do.
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Ben
5 months ago
Reassignment to a different role doesn't seem like the best solution if the employee has been performing well in their current position.
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Stevie
6 months ago
Adding voice-recognition software could be a good option, but I'm not sure if that would fully address the carpal tunnel issue.
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Gail
6 months ago
I think the most appropriate solution would be to introduce screen-reader software. That way the employee can continue their current work with the right assistive technology.
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Marcos
6 months ago
I think A) Adding voice-recognition software is the best option. It helps with typing without using hands.
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Luisa
6 months ago
I think adding voice-recognition software could really help since it would allow the employee to continue using the computer without relying on their hands.
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Tonette
6 months ago
Option C seems like the obvious choice here. Screen-reader software would allow the employee to continue their computer-based work without relying on the keyboard.
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Karina
7 months ago
C) Introducing screen-reader software is essential too. It’s crucial for accessibility.
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Jolene
7 months ago
Wait, can screen-readers even work with voice commands?
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Noelia
7 months ago
Hmm, I'm not sure. I'd want to learn more about the employee's specific situation and abilities before deciding.
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Lilli
7 months ago
This seems like a tricky one. I'd need to think carefully about the employee's needs and the job requirements.
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Graciela
1 month ago
Voice-recognition seems like the best fit for maintaining performance.
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Lavelle
2 months ago
Reassignment could be a last resort, but let's explore other options first.
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Gregg
2 months ago
Screen-reader software is essential, but it won't solve the carpal tunnel issue.
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Rosalind
2 months ago
Eliminating keyboard tasks might be too limiting for the employee.
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Portia
2 months ago
I think adding voice-recognition software could really help.
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