This question is testing our understanding of workflow rules and the different phases. I'll carefully consider each option and try to eliminate the ones that don't fit the process phase.
I've got a good feeling about this one. I think the process phase is all about the actual work being done, so Ticket Completed and Task Completed are the correct answers.
This seems straightforward. The users with the ability to modify the change model record are those who have the Write role(s) AND match the Can write user criteria.
Kayleigh
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