Hmm, I'm a bit confused on this one. I'm not sure if the GMRE status is shown in the supervision state column or the ControlPlane status column. I'll have to think this through carefully.
Hmm, I'm a bit unsure about this one. The options seem to cover different areas of management, but I'm not sure which one would be considered a "major activity" for a Service Desk manager specifically.
Dewitt
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