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HRPA CHRP-KE Exam - Topic 3 Question 14 Discussion

Actual exam question for HRPA's CHRP-KE exam
Question #: 14
Topic #: 3
[All CHRP-KE Questions]

Which form of dispute resolution can save time and money when management and unions voluntarily agree to use it to resolve grievances?

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Suggested Answer: B

HRPA's labour relations content describes grievance mediation as a voluntary, interest-based process in which a neutral facilitates settlement before arbitration. Mediation is specifically noted for saving time and cost by resolving disputes informally and quickly. While expedited arbitration can shorten timelines, it remains a formal, adjudicative process with associated costs; grievance arbitration is the standard, more time-consuming process; and the grievance procedure is the contractual step framework, not a standalone ADR method.


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