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HRCI PHR Exam Questions
- Topic 1: Business Management: This section of the exam measures the skills of HR Managers and focuses on aligning HR functions with organizational strategy. Candidates are tested on their ability to understand business priorities, evaluate financial and operational goals, and support organizational success through HR initiatives. One skill measured in this domain is identifying HR’s role in achieving business objectives.
- Topic 2: Workforce Planning and Talent Acquisition: This section of the exam measures the skills of Recruitment Specialists and covers planning for workforce needs, attracting talent, and managing hiring processes. Candidates are evaluated on their ability to develop recruitment strategies, implement selection processes, and comply with employment laws.
- Topic 3: Total Rewards: This section of the exam measures the skills of HR Analysts and focuses on creating and managing employee compensation and benefits programs. It includes evaluating pay structures, managing benefit offerings, and ensuring compliance with legal standards.
- Topic 4: Employee Engagement: This section of the exam measures the skills of HR Specialists and covers strategies for fostering a motivated and committed workforce. Candidates are tested on their ability to design engagement initiatives, assess employee satisfaction, and create a positive work environment.
- Topic 5: Employee and Labor Relations: This section of the exam measures the skills of HRM Managers in maintaining healthy employer-employee relationships. Candidates are evaluated on handling grievances, negotiating agreements, and adhering to labor laws. One skill measured is managing conflict resolution processes within the organization.
- Topic 6: HR Information Management: This section of the exam measures the skills of HR Analysts and covers managing HR information systems and leveraging technology for efficiency. Candidates are tested on their ability to utilize data analytics, maintain secure records, and streamline HR processes.
Free HRCI PHR Exam Actual Questions
Note: Premium Questions for PHR were last updated On Feb. 27, 2026 (see below)
Question: Consider your role as a HR Professional in your organization. In your duties you're to keep abreast of market trends, practices in HR, employee attitudes, and your business needs. What component of the HR Impact Model is addressed in this situation?
The HR Professional in this role of the catalyst is involved in the HR practices, trends, business needs, and understands the company's culture and employee attitudes. Answer option D is incorrect. The consultation role helps to define the overall organizational strategy.
Answer option B is incorrect. The policies and procedures role establishes and controls the HR processes, employee programs, and ensures fair treatment for employees.
Answer option A is incorrect. The programs and processes role oversees programs to attract and motivate employees, and promotes employee satisfaction and performance.
Which of the following are non-monetary rewards that a company can provide to its employees?
The following are non-monetary rewards that a company can provide to its employees:
Opportunity to learn
Flexible hours
Recognition
Employees need to learn and develop new skills in order to advance. Hence, opportunity to learn is a non-monetary reward.
Employees need time for their family, friends, and other activities. A felxible schedule or the occasional off can help employees to meet some of these obligations. Permiting some felxibility in an employee schedule increases their motivation.
Answer option D is incorrect. Cash compensation is a monetary reward for employment.
Your organization is likely to be purchased by a competitor. The Management has asked you, in confidence, to complete environmental scanning to determine the effects of the purchase on your organization's culture, customers, and employees. What is environmental scanning?
Environmental scanning requires the HR Professional to review the opportunities and threats that a condition can have on an organization. In this instance the environmental scan is to consider the effects of the organization's sale on employee's, culture, and customers.
Answer option C is incorrect. This is not a good definition of environmental scanning because the number of factors to be considered or the cultural achievability of a change are not required.
Answer option D is incorrect. The change need not come from an external source - it could be an internal policy, shift in leadership, or other internal catalyst.
Answer option B is incorrect. This isn't a valid definition of environmental scanning as this answer doesn't consider opportunities or threats that can affect the macro and micro elements in the organization.
Your organization has a retirement benefits plan that is covered by ERISA . Under ERISA, which of the following is your organization required to do for the plan participants?
The plan administrator is required to provide participants, at no cost, with plan information about the features and funding of the plan.
Answer option A is incorrect. The information must be provided to the participants from the plan administrator at no cost.
Answer option D is incorrect. Monthly information is not mandated so this choice isn't the best answer.
Answer option C is incorrect. Monthly information is not mandated, and the information must be provided at no cost to the plan participants.
All organizations need prevoyance, or planning, as a part of a manager's duty. As an HR Professional what is the primary purpose of planning?
Planning is the foundation for a manager to establish the goals of the organization. Answer option C is incorrect. The organization's mission statement communicates the direction, intent, and purpose of the organization. Answer option D is incorrect. Planning is to provide groundwork for the managers to achieve their goals, but for the organization to achieve its goals. Answer option A is incorrect. Planning, in project management, does provide direction to the project team to reach their goals, but in this context it's planning for the organization, not a project.
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