A network technician is testing a new SSID for a branch office. They are able to connect, get an IP address, and resolve DNS names. However, they are not able to browse the internet.
On the existing SSID at the branch, connectivity to the internet works as expected on the same VLAN as the new SSID. The wireless client should have received a new role to allow internet access.
What should the network technician verify to ensure both SSIDs function in a similar way?
When a network technician encounters an issue where a new SSID does not allow internet access despite successful connectivity and DNS resolution, they should verify the firewall policies associated with the new SSID. The firewall policies must include rules that permit traffic to and from the internet and should be correctly ordered to ensure that they are applied as intended. Since the existing SSID functions correctly, comparing the firewall rules between the two can be a useful method of troubleshooting.
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