HPE6-A85 Exam - Topic 10 Question 42 Discussion

Actual exam question for HP's HPE6-A85 exam

Question #: 42
Topic #: 10

A network technician is troubleshooting one new AP at a branch office that will not receive Its configuration from Aruba Central The other APs at the branch are working as expected The output of the 'show ap debug cloud-server command' shows that the "cloud conflg received" Is FALSE.

After confirming the new AP has internet access, what would you check next?

ADisable and enable activate to trigger provisioning refresh

BVerify the AP can ping the device on arubanetworks.com

CVerify the AP has a license assigned

DDisable and enable Aruba Central to trigger configuration refresh

Show Suggested Answer

Suggested Answer: A

When an Aruba AP is not receiving its configuration from Aruba Central, and other APs at the location are functioning normally, a common troubleshooting step is to disable and then re-enable the activation process on the AP. This action can trigger a provisioning refresh, prompting the AP to attempt to retrieve its configuration from Aruba Central again. This step is often effective in resolving communication or provisioning issues between the AP and the management platform.

by Tashia at May 01, 2025, 06:02 AM

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Dottie

2 months ago

Wait, can you really disable Aruba Central? That sounds risky!

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Pansy

2 months ago

I think pinging arubanetworks.com is a good step too.

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Delisa

3 months ago

Totally agree, licensing issues can cause this!

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Kallie

3 months ago

Refreshing the provisioning is a solid move, but check the license first!

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Francisca

3 months ago

I'd check if the AP has a license assigned first.

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Xochitl

3 months ago

I’m a bit confused about whether to check the AP’s internet access again or just go straight to the licensing. I think both could be relevant based on what we studied.

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Kiera

4 months ago

I feel like we discussed disabling and enabling the AP to refresh its provisioning. That might help trigger the configuration to come through.

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Felice

4 months ago

I'm not entirely sure, but I think checking if the AP has a license assigned is important too. If it doesn't have a license, it might not get the config.

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Kyoko

4 months ago

I remember we practiced a similar question where we had to check the AP's connectivity first. I think verifying the ping to arubanetworks.com could be crucial.

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Paris

4 months ago

I feel pretty confident about this one. Since the other APs at the branch are working as expected, the issue is likely specific to this new AP. Verifying the license assignment seems like the logical next step to me.

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Vincent

4 months ago

Okay, let's think this through. The key piece of information here is that the "cloud config received" is FALSE. That tells me the AP isn't able to pull its configuration from Aruba Central. Disabling and re-enabling the AP to trigger a provisioning refresh seems like a good next step to try.

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Cherelle

5 months ago

Hmm, I'm a little unsure about this one. The question mentions the AP has internet access, so I'm not sure if checking the ping to Aruba Networks is the right next step. Maybe I should look into the license assignment first?

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Cristy

5 months ago

This seems like a pretty straightforward troubleshooting scenario. I'd probably start by verifying the AP can ping the Aruba Central server, just to make sure there's no network connectivity issue.

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