Discuss HP HPE6-A85 Exam Topic 10 Question 42

A network technician is troubleshooting one new AP at a branch office that will not receive Its configuration from Aruba Central The other APs at the branch are working as expected The output of the 'show ap debug cloud-server command' shows that the "cloud conflg received" Is FALSE.

After confirming the new AP has internet access, what would you check next?

ADisable and enable activate to trigger provisioning refresh

BVerify the AP can ping the device on arubanetworks.com

CVerify the AP has a license assigned

DDisable and enable Aruba Central to trigger configuration refresh

Suggested Answer: A

When an Aruba AP is not receiving its configuration from Aruba Central, and other APs at the location are functioning normally, a common troubleshooting step is to disable and then re-enable the activation process on the AP. This action can trigger a provisioning refresh, prompting the AP to attempt to retrieve its configuration from Aruba Central again. This step is often effective in resolving communication or provisioning issues between the AP and the management platform.

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34 comments · newest first

Dottie 10 months ago

Wait, can you really disable Aruba Central? That sounds risky!

Pansy 10 months ago

I think pinging arubanetworks.com is a good step too.

Delisa 11 months ago

Totally agree, licensing issues can cause this!

Kallie 11 months ago

Refreshing the provisioning is a solid move, but check the license first!

Francisca 11 months ago

I'd check if the AP has a license assigned first.

Xochitl 11 months ago

I’m a bit confused about whether to check the AP’s internet access again or just go straight to the licensing. I think both could be relevant based on what we studied.

Kiera 12 months ago

I feel like we discussed disabling and enabling the AP to refresh its provisioning. That might help trigger the configuration to come through.

Felice 12 months ago

I'm not entirely sure, but I think checking if the AP has a license assigned is important too. If it doesn't have a license, it might not get the config.

Kyoko 12 months ago

I remember we practiced a similar question where we had to check the AP's connectivity first. I think verifying the ping to arubanetworks.com could be crucial.

Paris 1 year ago

I feel pretty confident about this one. Since the other APs at the branch are working as expected, the issue is likely specific to this new AP. Verifying the license assignment seems like the logical next step to me.

Vincent 1 year ago

Okay, let's think this through. The key piece of information here is that the "cloud config received" is FALSE. That tells me the AP isn't able to pull its configuration from Aruba Central. Disabling and re-enabling the AP to trigger a provisioning refresh seems like a good next step to try.

Cherelle 1 year ago

Hmm, I'm a little unsure about this one. The question mentions the AP has internet access, so I'm not sure if checking the ping to Aruba Networks is the right next step. Maybe I should look into the license assignment first?

Cristy 1 year ago

This seems like a pretty straightforward troubleshooting scenario. I'd probably start by verifying the AP can ping the Aruba Central server, just to make sure there's no network connectivity issue.

Johna 1 year ago

I think we should disable and enable Aruba Central to trigger configuration refresh, it might help resolve the problem.

Catrice 1 year ago

Ah, the old 'turn it off and on again' trick. Classic IT move, but hey, it works sometimes!

Mozell 1 year ago

The 'cloud config received' being 'FALSE' is a dead giveaway. I'd check the license assignment for sure.

Leeann 1 year ago

↳ replying to Mozell

B) Verify the AP can ping the device on arubanetworks.com

Glory 1 year ago

↳ replying to Mozell

A) Disable and enable activate to trigger provisioning refresh

Vincenza 1 year ago

I would also check if the AP has a license assigned, just to make sure that's not the issue.

Margart 1 year ago

I agree with Vashti, that seems like the next logical step to troubleshoot the issue.

Vashti 1 year ago

I think we should check if the AP can ping the device on arubanetworks.com.

Taryn 1 year ago

Disabling and re-enabling the AP might be a good troubleshooting step. Sometimes a hard reset can get things back on track.

Linn 1 year ago

↳ replying to Taryn

D) Disable and enable Aruba Central to trigger configuration refresh

Lonna 1 year ago

↳ replying to Taryn

C) Verify the AP has a license assigned

Lakeesha 1 year ago

↳ replying to Taryn

B) Verify the AP can ping the device on arubanetworks.com

Brianne 1 year ago

↳ replying to Taryn

A) Disable and enable activate to trigger provisioning refresh

Barbra 1 year ago

I'd start by pinging the Aruba Networks domain. Connectivity to their cloud is crucial for the AP to receive its config.

Willard 1 year ago

↳ replying to Barbra

C) Verify the AP has a license assigned

Sharika 1 year ago

↳ replying to Barbra

B) Verify the AP can ping the device on arubanetworks.com

Thad 1 year ago

↳ replying to Barbra

A) Disable and enable activate to trigger provisioning refresh

Jamal 1 year ago

Hmm, definitely need to verify the AP's license first. That could be the root cause of the issue.

Marquetta 1 year ago

↳ replying to Jamal

C) Verify the AP has a license assigned

Val 1 year ago

↳ replying to Jamal

B) Verify the AP can ping the device on arubanetworks.com

Alpha 1 year ago

↳ replying to Jamal

A) Disable and enable activate to trigger provisioning refresh

HPE6-A85 Exam - Topic 10 Question 42 Discussion