You guys make good points, but I'm not convinced. Isn't monitoring the data center servers the responsibility of the SaaS provider? That's why I'm leaning towards option C.
I'm with Selene on this one. The whole point of SaaS is that the provider takes care of the infrastructure and maintenance, so the organization's responsibility has to be more on the operational side.
I'm not so sure about that, Truman. Wouldn't the SaaS provider be responsible for the customer-facing content? I'm thinking it's more about maintaining the overall system operability, which would be option A.
Hmm, this question seems pretty straightforward. I'm leaning towards option B - maintaining customer-facing content. That's got to be the organization's responsibility when using a SaaS model, right?
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Temeka
10 days agoDexter
11 days agoSelene
12 days agoTruman
13 days ago