Google Exam Cloud Digital Leader Topic 1 Question 54 Discussion

Actual exam question for Google's Cloud Digital Leader exam

Question #: 54
Topic #: 1

An organization wants a purpose-built Al solution to increase efficiency and provide personalized interactions for their customer care team Which Google Cloud Al solution should they use?

AContact Center Al

BCloud Talent Solution

CDocument Al

DText-to-SpeechAPI

Show Suggested Answer

Suggested Answer: B

by Pamella at May 31, 2024, 02:07 PM

Limited Time Offer

25%

Off

Get Premium Cloud Digital Leader Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Tyisha

10 days ago

Hmm, Text-to-Speech API? Only if they want their customers to feel like they're talking to robots. Contact Center AI is definitely the way to go.

upvoted 0 times

...

Jade

20 days ago

Document AI could be a good option too, but it's more focused on processing documents than real-time interactions. Contact Center AI seems like the best fit here.

upvoted 0 times

Claribel

6 days ago

Contact Center AI seems like the best fit for providing personalized interactions for the customer care team.

upvoted 0 times

...

Oliva

29 days ago

I believe Document AI could also be a good option for the organization to streamline their processes.

upvoted 0 times

...

Josphine

29 days ago

I'd go with Contact Center AI. It's specifically designed for customer care applications and should provide the personalized interactions the organization is looking for.

upvoted 0 times