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Tom works as the project manager for BlueWell Inc. He spends the majority of his time communicating with team members and the project stakeholders. Various communication skills are involved in the communication processes. Which communication skills are involved in this process? Each correct answer represents a part of the solution. Choose all that apply.
Suggested Answer: B
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37 comments · newest first
TA
Tamera
10 months ago
Totally agree with all of these!
FR
Franklyn
11 months ago
Wait, are formal and informal really that important?
AL
Aliza
11 months ago
Confronting and problem solving? Not sure that's a main skill.
KR
Kristel
11 months ago
I think internal and external are key too.
FA
Fairy
11 months ago
Definitely vertical and horizontal communication!
KR
Kristel
11 months ago
Confronting and problem solving sounds familiar, but I’m not sure if they are considered communication skills in this context. I might skip that one.
WY
Wynell
12 months ago
I practiced a similar question where internal and external communication were key. I think they definitely play a role in Tom's job.
LE
Lenna
12 months ago
I'm a bit unsure about the formal and informal options. I feel like both are relevant, but I can't recall if they specifically apply here.
JA
Janessa
12 months ago
I remember we talked about different types of communication in our last study session. I think both vertical and horizontal communication are important for project managers.
VI
Vilma
1 year ago
I feel pretty good about this one. The key communication skills for a project manager seem to be formal/informal, vertical/horizontal, and internal/external. I'll make sure to select those options.
TY
Tyisha
1 year ago
Okay, let me think this through. A project manager would need to use both formal and informal communication, as well as communication that goes up and down the hierarchy (vertical) and across teams (horizontal). They'd also need to communicate with both internal and external stakeholders.
BE
Beatriz
1 year ago
Hmm, I'm a little unsure about this one. I know communication skills are important for a project manager, but I'm not sure I can confidently identify all the specific skills involved.
LA
Lawrence
1 year ago
This seems like a straightforward question about communication skills. I'll start by thinking through the different types of communication that a project manager would use.
TE
Tegan
1 year ago
I'm feeling a little lost on this one. The COSO framework has a lot of different components, and I want to make sure I don't mix up the details around risk management roles and responsibilities.
AG
Agustin
1 year ago
Okay, I think I've got this. The iLER is the ingress Label Edge Router for the LSP, so I just need to identify which router is the ingress point for LSP B.
TI
Tina
1 year ago
Ugh, communication skills? Isn't that just common sense? I bet the correct answer is 'all of the above.' If you can't communicate effectively, you might as well just send smoke signals.
OL
Olive
1 year ago
C) Internal and External
BR
Brendan
1 year ago
B) Vertical and Horizontal
IL
Ilene
1 year ago
A) Formal and Informal
ME
Meaghan
1 year ago
This is a classic case of 'communication is the key to success.' I bet Tom spends more time on his phone than actually working on the project! *chuckles*
YO
Yolando
1 year ago
C) Internal and External
SU
Sunshine
1 year ago
B) Vertical and Horizontal
GE
Georgiann
1 year ago
A) Formal and Informal
SH
Sheron
1 year ago
Hmm, I'm not sure about the 'confronting and problem solving' option. Isn't that more of a negotiation skill? But I guess it could be relevant in certain communication contexts. I'll mark that one too, just to be safe.
IR
Iraida
1 year ago
C) Internal and External
NI
Nickole
1 year ago
A) Formal and Informal
HE
Hermila
1 year ago
D) Confronting and problem solving
FA
Fabiola
1 year ago
C) Internal and External
OL
Olive
1 year ago
A) Formal and Informal
WI
Willie
1 year ago
I also think C) Internal and External are involved. Communication with team members is internal, while communication with stakeholders is external.
SA
Samuel
1 year ago
I agree with Paola. Communication with team members and stakeholders can be both formal and informal.
PA
Paola
1 year ago
I think A) Formal and Informal are involved in the communication process.
KR
Krissy
1 year ago
Vertical and horizontal communication are crucial in project management, no doubt about it. And internal and external communication are just as important. I'm confident in my answer here.
AN
Anisha
2 years ago
Ah, this is a tricky one! Formal and informal communication skills are definitely involved, but I'm not sure about the others. I'll have to think this through carefully.
FR
Fredric
1 year ago
C) Internal and External
CA
Carissa
1 year ago
B) Vertical and Horizontal
LI
Linn
1 year ago
A) Formal and Informal