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The purpose of the Genesys Cloud CX API Change Management Policy is to articulate the agreement between our customers, partners, and the Genesys Cloud CX development team regarding API management and notification changes.
Choose all the Genesys Cloud CX API Change Types applicable to this scenario. (Choose four.)
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AudioHook requires specialized libraries and services for orchestration, load balancing, serialization and session management.
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Where, in Genesys Cloud CX, can you search for people in your organization and add external contacts?
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The Utilization feature of Genesys Cloud CX allows administrators to configure: (Choose two.)
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You can add a new Prompt using API endpoints.
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What level of permissions does a user require to view the organization settings?
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Which Genesys Cloud CX feature presents caller info to an agent and allows the user to update or collect the information?
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