Genesys Cloud Certified Professional - Implementation Exam

Certification Provider: Genesys

Exam Name: Genesys Cloud Certified Professional - Implementation

Number of questions in our database: 50

Exam Version: May. 05, 2022

Exam Official Topics:

Topic 1: Single Topic

Free Genesys Genesys Cloud Certified Professional - Implementation Exam Actual Questions

The questions for Genesys Cloud Certified Professional - Implementation were last updated On May. 05, 2022

Question #1

All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .

ACreate a Site

BAssign the Edge to a Site

CConfigure a trunk

DCreate an Edge Group

EAssociate the network interface

FAuthenticate the Edge

GConfigure the Edge Connectors

Reveal Solution

Correct Answer: G

Question #2

How many types of groups are there by default?

Reveal Solution

Correct Answer: D

Question #3

Select all the sections for the standard profile page. (Choose five.)

AGeneral

BRelationships

CContact

DContact Information

ESkills & Certifications

FHR

GLanguages

Reveal Solution

Correct Answer: A, B, D, E, F

Question #4

You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

AActivity

BChat Icon

CDocuments

DAdmin

Reveal Solution

Correct Answer: C

Question #5

Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information?

ASearches performed in the Genesys Cloud suite use information in the profile to return appropriate results.

BThe education information can be verified against the human resources database.

CThe profile information can be used to keep LinkedIn information updated.

DWhen employees have free time, they can review biographies of their peers.

Reveal Solution

Correct Answer: A

Profiles can contain various types of information about people in your organization. What is one reason that it is important to have employees complete their profile information.

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