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Which is NOT a feature of a GVP In-Front of switch configuration?
Suggested Answer: D
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43 comments · newest first
KA
Kanisha
11 months ago
Wait, is Transfer caller entered data really not a feature?
TH
Thora
11 months ago
I agree, Whisper to Agent is common in these setups.
AN
Andrew
11 months ago
Not sure about Treating missing DNIS, seems off.
LA
Laquanda
12 months ago
I think Whisper to Agent is a feature too.
FA
Fabiola
12 months ago
Operator Hang up detect is definitely a feature.
NA
Nathan
1 year ago
I remember discussing "Transfer caller entered data" in class, and I think it is a feature, so that might help narrow down the options.
CO
Coletta
1 year ago
I’m a bit confused about "Treating missing DNIS"—I feel like it could be relevant, but I can't recall if it’s specifically tied to GVP In-Front.
BE
Bette
1 year ago
I practiced a similar question where we had to identify features of different configurations, and I feel like "Operator Hang up detect" might not be included in this one.
MA
Marti
1 year ago
I think I remember that "Whisper to Agent" is a feature, but I'm not entirely sure if it's part of the GVP In-Front configuration.
KA
Karima
1 year ago
Ah, I think I've got it! The GVP In-Front of switch configuration doesn't have the feature of Treating missing DNIS, so that must be the answer. I'll go with D.
CE
Ceola
1 year ago
Okay, let me see. I remember that the GVP In-Front of switch configuration has features like operator hang-up detect and transfer of caller-entered data, but I'm not sure if Whisper to Agent is one of them. I'll have to eliminate the options and see which one is the odd one out.
EL
Elizabeth
1 year ago
Hmm, this is a tricky one. I'm not entirely sure about the features of the GVP In-Front of switch configuration. I'll have to think it through carefully before answering.
EV
Eveline
1 year ago
I'm pretty confident I know the answer to this one. The GVP In-Front of switch configuration doesn't have the feature of Whisper to Agent, so I'll go with C.
MA
Maryanne
2 years ago
D. Treating missing DNIS sounds like a non-feature to me. Although, if they're missing DNIS, how are they going to treat it? Maybe they just ignore it and hope for the best?
ZO
Zona
2 years ago
This is a tricky one, but I'm going to go with B. Transfer caller entered data. That doesn't sound like a feature of a GVP In-Front of switch configuration.
KE
Kenneth
2 years ago
So, we're all in agreement that B is NOT a feature of a GVP In-Front of switch configuration?
GE
Georgene
2 years ago
Definitely, B stands out as the odd one out.
JA
Jackie
2 years ago
Yeah, I think it's more about the other options.
AN
Angelica
2 years ago
I think D is the correct answer. Treating missing DNIS seems like a feature that would be part of GVP In-Front of switch configuration.
DE
Delmy
2 years ago
I agree, B doesn't seem like a feature of a GVP In-Front of switch configuration.
RE
Reynalda
2 years ago
I'm not sure, but I think C is the correct answer. Whisper to Agent sounds like a feature of GVP In-Front of switch configuration.
BE
Belen
2 years ago
I agree, B doesn't sound like a feature that would be part of that configuration.
HY
Hyman
2 years ago
D) Treating missing DNIS
JA
Javier
2 years ago
C) Whisper to Agent
BR
Brent
2 years ago
I think B is correct. Transfer caller entered data doesn't seem like a feature of GVP In-Front of switch configuration.
YV
Yvonne
2 years ago
B) Transfer caller entered data
LY
Lynelle
2 years ago
A) Operator Hang up detect
EL
Elfriede
2 years ago
Hmm, I see your point. Let's review the features again to make sure.
TA
Tandra
2 years ago
I disagree, I believe the correct answer is D) Treating missing DNIS.
VI
Vincenza
2 years ago
C. Whisper to Agent is definitely a feature, not something that's not a feature. I'm pretty sure the answer is A.
EM
Emerson
2 years ago
C) Whisper to Agent
DE
Deandrea
2 years ago
B) Transfer caller entered data
CA
Carylon
2 years ago
A) Operator Hang up detect
EL
Elfriede
2 years ago
I think the answer is B) Transfer caller entered data.
JU
Juan
2 years ago
I think the answer is D. Treating missing DNIS seems like a feature, not a non-feature.
BE
Beata
2 years ago
I'm pretty sure D is the correct answer.
DA
Darrin
2 years ago
Definitely, D doesn't fit with the other options.
AN
Annette
2 years ago
Yeah, I think D is the odd one out.
TR
Trinidad
2 years ago
I agree, D does seem like a feature.
FL
Floyd
2 years ago
D) Treating missing DNIS
GE
Gerald
2 years ago
C) Whisper to Agent
JE
Jerry
2 years ago
B) Transfer caller entered data
MA
Maryann
2 years ago
A) Operator Hang up detect