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GAQM Exam CLSSGB-001 Topic 3 Question 39 Discussion

Actual exam question for GAQM's CLSSGB-001 exam
Question #: 39
Topic #: 3
[All CLSSGB-001 Questions]

Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.

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Suggested Answer: A

Contribute your Thoughts:

Lino
4 days ago
Critical-to-quality, definitely. These are the key factors that customers use to make their purchasing decisions. It's all about understanding what's important to them.
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Arthur
7 days ago
Ah, gotta love these Lean Six Sigma terms! CTQ stands for Critical-to-quality, of course. Wouldn't want to get that mixed up with 'Conscious thought qualities' - that's more for the philosophers, am I right?
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Tandra
10 days ago
I agree with Pete, A) Critical-to-quality makes sense in Lean Six Sigma.
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Pete
16 days ago
I think it's A) Critical-to-quality because customers want products that meet their quality standards.
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Jean
18 days ago
A) Critical-to-quality
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