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Handling of warranty returns, process improvement team meetings and rework to meet customer expectations are all examples of business costs that are classified as ___________ .
Suggested Answer: B
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12 comments · newest first
SH
Sheron
12 months ago
Warranty returns are definitely a cost!
JA
Janine
12 months ago
Unavoidable? Seems a bit extreme to me.
SH
Shay
12 months ago
Really? I thought some of these were necessary for customer satisfaction.
WA
Wava
1 year ago
Totally agree, they fall under Non-value Add.
LA
Latanya
1 year ago
These costs don't add value to the product.
MA
Margart
1 year ago
I feel like this question is tricky. I recall a practice question where we talked about Nuisance costs, but that doesn’t seem to fit here.
AL
Alex
1 year ago
I’m leaning towards Unavoidable since we can't really avoid handling warranty returns, but I’m not confident about that.
BE
Beatriz
1 year ago
I remember discussing something similar in class about how rework can be seen as a necessary cost, but it feels like it might fall under Non-value Add too.
DE
Denny
1 year ago
I think these costs might be classified as Non-value Add, but I'm not entirely sure. It seems like they don't really contribute to the product's value.
AL
Alisha
1 year ago
This is right up my alley! I'm feeling pretty confident I can tackle this one. Gotta make sure to cover all the bases though - the partial results display and cost optimization will be key.
AD
Adria
1 year ago
I'm leaning towards option B, idle time. That seems like it would be the right setting to configure in order to meet the requirement of disconnecting the session after 10 minutes of inactivity.
TE
Terrilyn
1 year ago
I recall similar practice questions discussing inventory usage as a performance indicator. That makes sense, right?