Performance testing on Software-as-a-Service (SaaS) implementations is almost always carried out with a white box testing approach that does not involve the use of automated testing software.
This seems counterintuitive to me. I would expect SaaS performance testing to leverage automation, not just manual white box methods. I'll have to review my notes on this topic.
Okay, let me break this down. The question is specifically about SaaS implementations, so the testing approach may be different from traditional software. I'll need to consider that context.
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