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A client was unable to connect to the cloud provider for over an hour on Saturday. Which of the following is the FIRST thing an operations manager should check?
Suggested Answer: A
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14 comments · newest first
LA
Lawana
12 months ago
Not sure if SLA is the first step, what about the OLA?
EL
Eliz
12 months ago
Agreed, SLA is the way to go!
TA
Tarra
1 year ago
Surprised they didn't check the business continuity plan first!
YO
Yoko
1 year ago
I think the contract is more important.
BR
Brice
1 year ago
Definitely check the SLA first!
KE
Keith
1 year ago
I’m a bit confused; I thought checking the OLA was crucial for internal agreements, but maybe it’s not the first step in this scenario?
CA
Carline
1 year ago
I'm not entirely sure, but I feel like the business continuity plan might be important too. It could help in understanding how to respond to outages.
VE
Veta
1 year ago
I think the first thing to check would be the SLA since it outlines the expected uptime and response times.
LE
Leontine
1 year ago
I remember practicing a question like this, and I think the contract with the cloud provider could also be relevant, but I'm leaning towards the SLA.
LO
Louvenia
1 year ago
Option D sounds appealing, but I'm not sure if that's the best interpretation of Cisco Unified Fabric's capabilities. I'll need to double-check my understanding before selecting an answer.
DO
Douglass
1 year ago
Easy one! Alibaba Cloud's Kubernetes service can definitely handle clusters from other environments, not just their own cloud.
GL
Glen
1 year ago
Wasn't there a limit on the term length for these trusts? I can't recall if it was 10 years or something else.
DO
Dong
1 year ago
I'm a bit confused by the different storage options. I'll need to review the details on Nearline, Coldline, and Archive storage to decide the best approach.
OR
Orville
1 year ago
I think the next policy invoked should be CSPOL_5 since it has the highest priority after CSPOL_7, but I'm not entirely sure.