I don't know, man. These certification exams are like a game of 'guess the answer'. I'm just going to randomly select one and hope for the best. Maybe I'll get lucky and the answer will be 'all of the above'!
I'm pretty confident that the answer is B). Rich pictures and mind maps are the way to go when it comes to documenting requirements. Anything else just seems like a waste of time and effort.
Haha, this question is a real mind-bender! I'm going to have to go with D), just because the idea of 'long-term observation of the business environment' sounds like something straight out of a spy novel.
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