A potential client calls to make an appointment for a massage. You notice that they are slurring their words and having difficulty speaking in complete sentences. They claim they were in an auto accident yesterday but declined medical attention. They awoke this morning feeling very sore and achy as well as having a pounding headache. They insist they need a massage. What is the appropriate plan of action for the massage therapist?
Suggested Answer: D
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33 comments · newest first
MA
Matilda
10 months ago
I thought massages were supposed to help with soreness?
CA
Carma
11 months ago
A massage isn’t safe with those symptoms.
KA
Karan
11 months ago
Wait, they declined medical attention? That’s odd.
SH
Shawnee
11 months ago
I agree, slurring words is a red flag.
PH
Phung
11 months ago
Definitely refer them to a doctor first. Sounds serious!
ME
Merlyn
12 months ago
This reminds me of a practice question where we had to decide between immediate referral and waiting. I think referring them to a doctor is the best option here.
LA
Lashon
12 months ago
I'm not entirely sure, but I feel like booking an appointment right now wouldn't be safe given their symptoms.
OZ
Ozell
12 months ago
I think I read somewhere that if a client shows signs of a concussion or serious injury, we should refer them to a doctor right away.
KE
Kenny
1 year ago
I remember discussing how important it is to assess a client's condition before proceeding with any treatment. This situation seems serious.
KI
Kimi
1 year ago
Whoa, this is a tough call. I don't want to turn the client away, but their symptoms sound pretty serious. I'll need to tread carefully here.
AL
Alpha
1 year ago
Okay, I've got this. The client's slurred speech and difficulty speaking are clear signs of a potential head injury. I'll need to refer them to a doctor immediately.
RI
Ricki
1 year ago
Hmm, this one has me a bit stumped. I'll need to review my training on handling potential medical emergencies like this.
SH
Shayne
1 year ago
This seems like a tricky situation. I'll need to carefully consider the client's symptoms and potential risks before deciding on the best course of action.
FA
Fatima
1 year ago
I think the upper control limit is usually higher than the average range, like maybe double? Could it be 4.564, but I'm not completely sure.
DE
Devorah
1 year ago
A massage after a car accident? Sure, why not? I bet they're looking for the full 'whiplash' experience. D all the way, my dude.
PI
Pilar
1 year ago
Book the appointment? Absolutely not! This person needs urgent medical attention, not a massage. D is the way to go, no doubt about it.
NO
Norah
1 year ago
D) Immediately refer them to a doctor
EL
Elenora
1 year ago
C) Refer to another therapist
AR
Arlette
1 year ago
B) Book them within next week
DO
Dominic
1 year ago
A) Book the appointment immediately
VA
Valda
1 year ago
Hmm, I'm thinking C - refer them to another therapist. Let the professionals handle this one, I don't want to risk making things worse.
TA
Tashia
1 year ago
C) Refer to another therapist
DE
Detra
1 year ago
B) Book them within next week
PA
Pansy
1 year ago
A) Book the appointment immediately
KR
Kristofer
1 year ago
Yikes, this sounds like a potential medical emergency. I'd have to go with D and send them straight to a doctor. No massage for them, not until they get checked out first.
EU
Eulah
1 year ago
Okay, hold up. Slurring words and difficulty speaking? Definitely not a good sign. I'm going with D - refer them to a doctor immediately. Safety first, right?
TA
Tarra
1 year ago
D) Immediately refer them to a doctor
AN
Antonio
1 year ago
C) Refer to another therapist
TA
Tarra
1 year ago
B) Book them within next week
TO
Torie
1 year ago
A) Book the appointment immediately
MI
Mindy
1 year ago
I agree with Rosita, it's important to prioritize the client's health and safety first.
RO
Rosita
2 years ago
I disagree, I believe we should refer them to another therapist who specializes in post-accident care.
CL
Clement
2 years ago
I think we should book the appointment immediately.