IPs, routes and their status/statistics]
The BIG-IP appliance fails to boot. The BIG-IP Administrator needs to run the End User Diagnostics (EUD) utility to collect data to send to F5 Support. Where can the BIG-IP Administrator access this utility?
6
The End7 User Diagnostics (EUD) utility is a software tool designed to test the hardware components of a BIG-IP system. Because the EUD must run when the standard Traffic Management Microkernel (TMM) and Operating System (TMOS) are not fully loaded (especially in 'fail to boot' scenarios), it is accessed at the boot level.
Access Requirements: To run the EUD, the administrator must reboot the BIG-IP system and select the EUD option from the GRUB boot menu. Because the network interfaces (Internal, External, and Management) require a running operating system and drivers to function, they are unavailable during this pre-boot phase.
The Console Port: The Console Port provides a direct out-of-band serial connection to the hardware's BIOS and bootloader. This is the only interface that allows an administrator to interact with the system during the early stages of the power-on self-test (POST) and boot sequence to initiate diagnostic tests.
Purpose: The EUD performs a series of tests on the CPU, memory, hard drives, and physical interfaces to identify hardware-level failures before the data plane is even initialized.
Johnathon