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F5 Networks 303 Exam - Topic 3 Question 26 Discussion

What should the 816-IP Administrator provide when opening a new ticket with F5 Support?
B) QKViewfile
A) bigip.license file
C) Device root password
D) SSL private keys

F5 Networks 303 Exam - Topic 3 Question 26 Discussion

Actual exam question for F5 Networks's 303 exam
Question #: 26
Topic #: 3
[All 303 Questions]

What should the 816-IP Administrator provide when opening a new ticket with F5 Support?

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Suggested Answer: B

by Irving at Mar 07, 2026, 05:41 AM

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Suzan
1 day ago
D) SSL private keys? No way! That's too sensitive for support.
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Odette
6 days ago
A) bigip.license file might be needed too, but not as critical.
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Elina
11 days ago
Agreed! It helps diagnose issues quickly.
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Elliot
17 days ago
I think B) QKView file is essential. It gives a complete snapshot.
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Shawnda
22 days ago
Wait, are we sure about the bigip.license file being necessary?
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Reta
27 days ago
Totally agree, QKView is essential!
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Verda
2 months ago
SSL private keys? That's a bit much, right?
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Amie
3 months ago
I thought the device root password was also required?
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Zita
3 months ago
Definitely need the QKView file for troubleshooting.
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Demetra
3 months ago
100% agree on the QKView file being essential!
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Joseph
3 months ago
Wait, are we really supposed to send the bigip.license file?
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Cristy
3 months ago
SSL private keys? That seems risky to share.
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Helaine
3 months ago
I thought the device root password was required too?
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Micah
4 months ago
Definitely need the QKView file!
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Von
4 months ago
I’ve seen similar questions before, and I think the QKView file is usually the go-to for F5 support tickets.
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Bernadine
4 months ago
I feel like the device root password might be too sensitive to share, so I’m leaning towards the QKView file being the right answer.
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Inocencia
4 months ago
I remember practicing a question where we had to provide logs and config files, but I can't recall if the bigip.license file was necessary.
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Jovita
4 months ago
I think the QKView file is definitely important for troubleshooting, but I’m not sure if it’s the only thing needed.
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