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What should the 816-IP Administrator provide when opening a new ticket with F5 Support?
Suggested Answer: B
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26 comments · newest first
SH
Sharita
2 months ago
D) SSL private keys? No way! That’s too sensitive.
OL
Olga
2 months ago
C) Device root password? That feels risky to share.
VA
Vashti
2 months ago
Agreed! A) bigip.license file could be useful too, but not as critical.
KR
Krystal
2 months ago
I think B) QKView file is essential. It gives a snapshot of the system.
MA
Mabel
2 months ago
C) Device root password could be risky to share. Better stick with QKView.
AN
Andra
3 months ago
But what about A) bigip.license file? It’s important for licensing.
GL
Glory
3 months ago
Agreed! The QKView file helps diagnose issues quickly.
CH
Chaya
3 months ago
I think B) QKView file is essential. It gives a snapshot of the system.
SU
Suzan
3 months ago
D) SSL private keys? No way! That's too sensitive for support.
OD
Odette
3 months ago
A) bigip.license file might be needed too, but not as critical.
EL
Elina
3 months ago
Agreed! It helps diagnose issues quickly.
EL
Elliot
4 months ago
I think B) QKView file is essential. It gives a complete snapshot.
SH
Shawnda
4 months ago
Wait, are we sure about the bigip.license file being necessary?
RE
Reta
4 months ago
Totally agree, QKView is essential!
VE
Verda
5 months ago
SSL private keys? That's a bit much, right?
AM
Amie
6 months ago
I thought the device root password was also required?
ZI
Zita
6 months ago
Definitely need the QKView file for troubleshooting.
DE
Demetra
6 months ago
100% agree on the QKView file being essential!
JO
Joseph
6 months ago
Wait, are we really supposed to send the bigip.license file?
CR
Cristy
6 months ago
SSL private keys? That seems risky to share.
HE
Helaine
6 months ago
I thought the device root password was required too?
MI
Micah
7 months ago
Definitely need the QKView file!
VO
Von
7 months ago
I’ve seen similar questions before, and I think the QKView file is usually the go-to for F5 support tickets.
BE
Bernadine
7 months ago
I feel like the device root password might be too sensitive to share, so I’m leaning towards the QKView file being the right answer.
IN
Inocencia
7 months ago
I remember practicing a question where we had to provide logs and config files, but I can't recall if the bigip.license file was necessary.
JO
Jovita
7 months ago
I think the QKView file is definitely important for troubleshooting, but I’m not sure if it’s the only thing needed.