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Exin BCS Service Integration and Management Exam

Certification Provider: Exin
Exam Name: BCS Service Integration and Management
Number of questions in our database: 40
Exam Version: May. 08, 2022
Exam Official Topics:
  • Topic 1: Describe the challenges associated with measuring success and its mitigations/ Distinguish between the different SIAM implementation key stages
  • Topic 2: Describe the technology practices of creating a tooling strategy/ Outline the purpose and value of a SIAM approach
  • Topic 3: Describe the measurement practices of enabling and reporting on end-to-end services/ Describe the people practices of managing cross functional teams
  • Topic 4: Explain SIAM roles and responsibilities, SIAM structural elements/ Outline the importance of security, the associated risks and mitigations
  • Topic 5: Describe the importance of cultural fitand behaviors, the associated risks and mitigations/ Describe the process practices of integrating processes across service providers
  • Topic 6: Describe the importance of the level of control and ownership, the associated challenges and mitigations/ Define the commercial challenges, the challenges with legacy contracts and their mitigations
  • Topic 7: Outline the main objectives, triggers, inputs, activities and outputs in the Run & Improve stage, Build stage & Strategy stage

Free Exin BCS Service Integration and Management Exam Actual Questions

The questions for BCS Service Integration and Management were last updated On May. 08, 2022

Question #1

What is the earliest stage of the SIAM roadmap in which gaps between process activities need to be identified and addressed?

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Correct Answer: C

Question #2

The development of an integrated process model is a critical part in the success of a SIAM implementation.

What approach should a service provider take when developing their process model for the SIAM implementation?

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Correct Answer: A

Question #3

What can an organization use to address the challenge of measuring the success of SIAM?

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Correct Answer: B

Question #4

Which processes are strongly related to event management?

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Correct Answer: B

Question #5

Which process manages escalations regarding the performance of a service provider?

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Correct Answer: D


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