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Exin VERISME Exam - Topic 2 Question 30 Discussion

Posted by Wendell on Jun 02, 2026 at 04:28 AM

What is the first important step in the Kotter's Organizational Change Management (OCM) model?

Suggested Answer: B

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17 comments · newest first
EI
Eileen 1 month ago
I’d go with B too, it’s the first step to engagement.
AN
Anika 1 month ago
Yes, it motivates people to embrace change.
AL
Alisha 1 month ago
I feel like urgency sets the tone for the whole process.
GL
Gladys 2 months ago
Exactly! Urgency drives action.
JO
Johna 2 months ago
True, but without urgency, the coalition won't matter.
TH
Thurman 2 months ago
But A) Build a guiding coalition is also crucial.
ST
Stephanie 2 months ago
I agree, urgency is key to get everyone on board.
CH
Cherry 2 months ago
I think it's B) Create a sense of urgency.
SH
Shoshana 2 months ago
I always thought generating wins was more important!
KA
Katie 3 months ago
Wait, is that really the first step? Seems off to me.
AR
Argelia 3 months ago
Totally agree with B! Without urgency, nothing happens.
MA
Marica 3 months ago
I thought it was A) Build a guiding coalition?
DA
Daniela 3 months ago
It's definitely B) Create a sense of urgency.
TE
Telma 3 months ago
I keep mixing up the steps, but I think instituting change is definitely not the first one. It feels like it should come after creating urgency.
NA
Na 3 months ago
I practiced a question like this, and I feel like generating short-term wins was emphasized, but that seems more like a later step.
GA
Gayla 4 months ago
I’m not entirely sure, but I remember something about building a guiding coalition being really important too. Maybe that comes later?
TR
Trina 4 months ago
I think the first step is to create a sense of urgency, right? It’s about getting everyone on board with the need for change.
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