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Exin VERISME Exam - Topic 2 Question 30 Discussion

What is the first important step in the Kotter's Organizational Change Management (OCM) model?
B) Create a sense of urgency
A) Build a guiding coalition
C) Generate short-term wins
D) Institute change

Exin VERISME Exam - Topic 2 Question 30 Discussion

Actual exam question for Exin's VERISME exam
Question #: 30
Topic #: 2
[All VERISME Questions]

What is the first important step in the Kotter's Organizational Change Management (OCM) model?

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Suggested Answer: B

by Wendell at Jun 02, 2026, 04:28 AM

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Na
3 days ago
I practiced a question like this, and I feel like generating short-term wins was emphasized, but that seems more like a later step.
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Gayla
8 days ago
I’m not entirely sure, but I remember something about building a guiding coalition being really important too. Maybe that comes later?
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Trina
13 days ago
I think the first step is to create a sense of urgency, right? It’s about getting everyone on board with the need for change.
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