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Exin Exam EX0-103 Topic 1 Question 4 Discussion

Actual exam question for Exin's EX0-103 exam
Question #: 4
Topic #: 1
[All EX0-103 Questions]

Why is a scope statement for ISO/IEC 20000 important?

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Suggested Answer: A

A . Correct. The scope statement shows what the management system was tested against in order to award certification.

B . Incorrect. Only one company can be awarded a certificate (single legal entity).

C . Incorrect. It is the management system that is being certified not the services.

D . Incorrect. All processes within the scope of the standard must be audited.


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