Esri EAEP2201 Exam - Topic 3 Question 10 Discussion

Actual exam question for Esri's EAEP2201 exam

Question #: 10
Topic #: 3

An ArcGIS administrator executes a script to silently upgrade all components of ArcGIS Enterprise version 10.6.1 to version 10.9.1. The upgrade completes without logging any errors.

When the administrator logs in, the following message appears: "Members in your organization were assigned the Standard (Temporary) or Lite (Temporary) user types. No users can log in to the Portal."

What is causing these issues?

CThe Portal for ArcGIS upgrade process requires a restart of the Portal for ArcGIS service when adding additional user types.

AThe organization has level 2 members and the new license file used for the upgrade now has more than one compatible user type.

BThe portal has no internet access, and the Software Authorization Wizard could not connect to Esri to validate the new license file.

Show Suggested Answer

Suggested Answer: A

During the upgrade from ArcGIS Enterprise 10.6.1 to 10.9.1, user type licensing is enforced. If the new license file includes more than one compatible user type (e.g., Creator and GIS Professional), existing members without a specified user type may be assigned temporary user types like 'Standard (Temporary)' or 'Lite (Temporary).' These temporary assignments prevent users from logging in until valid user types are manually assigned.

This issue is not related to internet access (Option B) or the need to restart services (Option C).

Reference Source: ArcGIS Enterprise documentation on user type licensing during upgrades

by Raina at Jan 28, 2026, 03:34 PM

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1 month ago

Hmm, this seems like a tricky one. I'll need to carefully review the steps taken during the upgrade and check the portal user settings.

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