I've got this! A Record-Triggered flow and a Platform event are the way to go. The flow will handle the status__picklist change, and the Platform event will allow for easy integration with the external systems. Piece of cake!
Hmm, I'm not sure about this one. The question is a bit vague, and I'm not entirely clear on the relationship between the KV store and the SHC. I'll need to think it through step-by-step to make sure I have the right approach.
Ashton
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